Master Data · Reference

Field reference

Every field on every Master Data form: label in English and Arabic, type, whether it is required, its limits, a valid example and what the system refuses.

On this page (70)

New party / Edit identity New party Party > Add contact Party > Add address Propose a bank account Propose a registration Change request > Reject Release to a company New template Template record > Add one variant New attribute Register barcode Customer item codes > New code Supplier item codes > New code Propose a policy version Tracking policies and media > Upload Site defaults > New version New account mapping New substitute New catalogue Catalogue assortment Propose a merge Merges > Reject Imports Required field (rule)Exception Restrict a field Master Data features Master Data field settings Customer 360 > Overview Customer 360 > General Customer 360 > Addresses & Contacts Customer 360 > Sales & Delivery Customer 360 > Finance & Credit Record credit review dialog Customer 360 > Tax & E-Invoicing Customer 360 > Controls & History Customer 360 > Documents Add custom field Countries States & regions Cities & areas Product > General Product > General / Inventory Product > General / Sales Product > General / Purchase Product > General / Manufacturing Product > General / Logistics Product > Sales & Pricing Product > Purchase Product > Purchase > Supplier references Product > Inventory Product > Manufacturing Product > Logistics & Packaging Product > Accounting Product > Quality Product > Barcodes Product > Variants Product > E-commerce Product > Documents Product > Notes Product > Controls & History Product > General > Company Access Duplicate Product Create Sale / Create Purchase Print Barcode Labels Product configuration master (all kinds)Product categories Units of measure Variant attributes

New party / Edit identity

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Legal name	الاسم القانوني	Text	Yes	Max 160 (longer text is cut). Copied to every released partner's name		Test Trading LLC	Empty -> 'This is required.'
Legal name (Arabic)	الاسم القانوني بالعربية	Text	Conditional	Max 160. Company field setting may make it Hidden or Required		شركة الاختبار للتجارة	Setting Required + empty -> 'Legal name (Arabic) is required.'; setting Hidden + a value on create -> 'Legal name (Arabic) is turned off.'
Trading name	الاسم التجاري	Text	Conditional	Max 160; field setting Hidden / Optional / Required		Test Trading	Setting Required + empty -> 'Trading name is required.'
Entity	الكيان	Select	Yes	Company / Person	Company	Company	(API) 'partnership' -> 'Choose company or person.'
Roles	الأدوار	Multi-select	Yes	Customer, Vendor or both; decides the partner kind (customer / supplier / both)	Customer	Customer + Vendor	None ticked -> 'A party is a customer, a vendor or both.'
Market	السوق	Select	Yes	B2B (business) / B2C (consumer)	B2B	B2B	(API) 'retail' -> 'Choose business or consumer.'
Legal form	الشكل القانوني	Text	Conditional	Max 40; field setting Hidden / Optional / Required		LLC
Website	الموقع	Text	Conditional	Max 200; must start http:// or https://; field setting Hidden / Optional / Required		https://example.com	'www.example.com' -> 'A website starts with http:// or https://.'

New party

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Registration number	رقم التسجيل	Text	No	Max 40; spaces removed. On create it also becomes an active, unverified VAT registration. Not on the Edit dialog: later changes go through Propose registration		100123456700003	(API PUT) a different number on a party that has one -> 'A registration is changed through a tax-approved request (Registrations).'
Registration country (ISO)	دولة التسجيل	Text	No	2 letters, upper-cased; only set while empty; empty = the company's country (else AE)		AE	'UAE' -> silently stored as 'UA'

Party > Add contact

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Name	الاسم	Text	Yes	Max 160		Test Contact	Empty -> 'This is required.'
Job title	المسمى	Text	No	Max 80		Accounts manager
Email	البريد الإلكتروني	Text	No	Max 254; must look like name@domain.tld		contact@example.com	'contact@example' -> 'Enter an email address.'
Phone	الهاتف	Text	No	Max 40		+97140000000
Mobile	الجوال	Text	No	Max 40; last 9 digits kept as the match key		+971500000001
Preferred channel	القناة المفضلة	Select	Yes	email / phone / mobile / whatsapp / post	email	whatsapp	(API) 'sms' -> 'Choose a channel.'

Party > Add address

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Use	الاستخدام	Select	Yes	billing / shipping / legal / delivery	billing	shipping	(API) 'home' -> 'Choose billing, shipping, legal or delivery.'
Line 1	السطر 1	Text	Yes	Max 160		Office 101, Test Tower	Empty -> 'This is required.'
Line 2	السطر 2	Text	No	Max 160		Business Bay
Country	الدولة	Text (id, ISO code or name)	Yes	Must be in the geography master	AE	AE	Empty -> 'Choose a country.'; 'XX' -> 'Choose a country from the country master.'
State / emirate	الإمارة	Text	Conditional	Needed when a city is given and the country has states; must belong to the country		Dubai	City without emirate -> 'Choose the emirate the city belongs to.' (label from the country); wrong emirate -> 'Choose the emirate from the master for the selected country.'
City	المدينة	Text	No	Must belong to the chosen state and country		Dubai	A city of another emirate -> 'Choose a city or area that belongs to the selected state.'
Postcode	الرمز البريدي	Text	No	Max 20		00000

Propose a bank account

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Bank	البنك	Text	Yes	Max 120		Test Bank PJSC	Empty -> 'This is required.'
IBAN	رقم الآيبان	Text	Conditional	IBAN or Account number required. Spaces removed, upper-cased; 2 letters + 2 digits + 10-30 characters and mod-97 check digits		AE070331234567890123456 (standard test IBAN)	'AE070331234567890123457' -> 'That IBAN does not pass its check digits.'; both IBAN and account empty -> 'Give the IBAN or the account number.'
Account number	رقم الحساب	Text	Conditional	Max 40; spaces removed		0001234567
SWIFT / BIC	سويفت	Text	No	8 or 11 characters: 6 letters + 2 (+3) letters/digits		TESTAEAD	'TEST12' -> 'A SWIFT/BIC is 8 or 11 characters.'
Currency	العملة	Text	No	3 characters, upper-cased; NOT checked against the currency master	AED	AED	'XYZ' -> accepted
Beneficiary	المستفيد	Text	No	Max 160; empty = the party's legal name		(leave empty)
Proof (letter, statement reference)	الإثبات	Text	Yes	Max 200		Bank letter ref TEST-001	Empty -> 'This is required.'

Propose a registration

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Type	النوع	Text	No	Max 10, upper-cased	VAT	VAT
Country (ISO)	الدولة	Text	Yes	2 letters, upper-cased	AE	AE	Empty -> 'This is required.'
Number	الرقم	Text	Yes	Spaces removed. VAT + AE: 15 digits starting with 1. VAT + SA: 15 digits starting and ending with 3. Only one active registration per type and country		100123456700003	'200123456700003' (AE) -> 'A UAE TRN is 15 digits starting with 1.'; '310000000000001' (SA) -> 'A Saudi VAT number is 15 digits starting and ending with 3.'; a second active AE VAT -> 'The party already has an active VAT registration in AE; retire it, or propose a change to it.'
Valid from	من	Date	No	YYYY-MM-DD		2026-10-01
Valid to	إلى	Date	No	Not before Valid from		2027-09-30	Before Valid from -> 'It ends before it starts.'

Change request > Reject

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Why is it rejected?	سبب الرفض؟	Prompt text	Yes	Max 500		Proof letter does not match the beneficiary	Empty -> 'Say why it is rejected.'

Release to a company

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Company	الشركة	Select	Yes	Your other companies (this one excluded); you need mdm.release in the target; the party must be active and not already released there		A second test company	Already released -> 'The party is already released to that company.'; no mdm.release there -> 'Releasing a party to a company needs the mdm.release permission.'

New template

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code	الرمز	Text	Yes	Upper-cased; starts with a letter/digit; letters, digits, . _ -; max 30; unique in the company; never changes		TSHIRT	'T SHIRT' -> 'A code is letters, digits, dot, dash or underscore.'; an existing code -> 'Another template has this code.'
Name	الاسم	Text	Yes	Max 160		Test T-shirt	Empty -> 'This is required.'
Name (Arabic)	الاسم بالعربية	Text	No	Max 160		قميص تجريبي
Type	النوع	Select	Yes	Goods / Service / Non-stock (made as service) / Kit (made as goods); fixed once variants exist	Goods	Goods	(API) 'asset' -> 'Choose goods, service, non-stock or kit.'
Category	الفئة	Select (product category)	Conditional	Needed before Validate		A test category	Validate without it -> 'Give the template a category before validating it.'
Brand	العلامة	Select (brand)	No			A test brand
Base unit	الوحدة الأساسية	Select (unit)	Conditional	Needed before Validate for Goods and Kit; fixed once variants exist		Unit	Validate without unit and category -> 'Give the template a base unit and a category before validating it.'
Variant axes	محاور المتغيرات	Multi-select	No	Only active list attributes marked as variant axis; each named once; fixed once variants exist		SIZE, COLOUR	(API) a text attribute -> 'NOTE is not an active variant attribute.'
Price	السعر	Money	No	Not negative; copied to each new variant		50.00	-1 -> 'Enter a number that is not negative.'; 'abc' -> 'Enter a number.'
Cost	التكلفة	Money	No	Not negative; copied to each new variant		20.00

Template record > Add one variant

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Value per axis	قيمة المحور	Select per axis	Yes	One active value of each axis; the combination is unique per template; SKU = TEMPLATE-VALUE-VALUE (max 30)		SIZE=M, COLOUR=RED	One axis left blank -> 'Name exactly one value for each axis: SIZE, COLOUR.'; an existing combination -> 'TSHIRT already has the variant SIZE=M\|COLOUR=RED.'

New attribute

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code	الرمز	Text	Yes	Same code rule as templates; unique; never changes		SIZE	An existing code -> 'Another attribute has this code.'
Name	الاسم	Text	Yes	Max 80		Size	Empty -> 'This is required.'
Name (Arabic)	الاسم بالعربية	Text	No	Max 80		المقاس
Type	النوع	Select	Yes	list / text / number / boolean; cannot change once a template uses it	list	list	(API PUT) change a used attribute to text -> 'This attribute is used by templates; its type cannot change. Deprecate it and create a new one.'
Variant axis	محور متغيرات	Checkbox	No	Only a list attribute can be an axis	Ticked	Ticked	Type text + ticked -> 'Only a list attribute can be a variant axis.'
Values	القيم	Tags (comma separated)	No	Each value code follows the code rule, upper-cased; label = the code		S, M, L	'X L' -> 'A code is letters, digits, dot, dash or underscore.'

Register barcode

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Product	المنتج	Select	Yes	A product of this company		TSHIRT-M-RED	(API) unknown id -> 'Product not found.'
Code	الرمز	Text	Yes	Max 80; spaces removed. EAN13 = 13 digits, EAN8 = 8, UPCA = 12, GTIN14 = 14, each with a correct check digit; CODE128 / QR / INTERNAL any text. Unique across product barcodes, packaging barcodes and registered barcodes		6291000000013 (EAN-13); 62910002 (EAN-8); 012345678905 (UPC-A); 16291000000010 (GTIN-14)	'629100000001' as EAN13 -> 'An EAN13 code is 13 digits.'; '6291000000014' -> 'The check digit is wrong.'; a code another product holds -> '6291000000013 already identifies TSHIRT-M-RED.'
Symbology	النوع	Select	Yes	EAN13 / EAN8 / UPCA / GTIN14 / CODE128 / QR / INTERNAL	EAN13	EAN13
Pack unit	وحدة العبوة	Text	No	Max 20, free text		Box of 12

Customer item codes > New code

Field	Arabic label	Type	Required	Rules and limits	Example	Refused when
Customer	العميل	Select	Yes	Partners of kind customer or both	A test customer	(API) a supplier-only partner -> 'That partner does not have this role.'
Product	المنتج	Select	Yes	A product of this company	TSHIRT-M-RED
Their code	رمزهم	Text	Yes	Max 60; unique per customer	CUST-SKU-001	Same code again for that customer -> '<customer code> already uses CUST-SKU-001 for a product.'; empty -> 'This is required.'
Their description	وصفهم	Text	No	Max 300	Red tee medium
Pack	العبوة	Text	No	Max 40	Carton 24

Supplier item codes > New code

Field	Arabic label	Type	Required	Rules and limits	Example	Refused when
Supplier	المورد	Select	Yes	Partners of kind supplier or both	A test supplier	(API) a customer-only partner -> 'That partner does not have this role.'
Their code	رمزهم	Text	Yes	Max 60; unique per supplier	SUP-SKU-001	Same code again for that supplier -> '<supplier code> already uses SUP-SKU-001.'
Product / Their description / Pack	المنتج / وصفهم / العبوة	Select / Text / Text	Product only	Description max 300; packaging max 40	TSHIRT-M-RED / Tee M red / Bale 50

Propose a policy version

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Tracking	التتبع	Select	Yes	none / lot / serial / lot_serial; only for goods	lot	lot	A service product -> 'Only stocked goods are tracked.'
Expiry managed	إدارة الصلاحية	Checkbox	No	Needs lot or lot_serial tracking	Ticked	Ticked	Tracking none / serial + ticked -> 'Expiry needs lot tracking.'
Count from	الاحتساب من	Select	Yes	Manufacture date / Receipt	Manufacture date	Manufacture date
expiry days	أيام الصلاحية	Whole number	No	0 - 36500; 0 = no shelf life		365	40000 -> 'Enter a whole number between 0 and 36500.'; '1.5' -> 'Enter a whole number.'
best before days	أيام أفضل استخدام	Whole number	No	0 - 36500; not above expiry days; counted FROM the start date		300	400 with expiry 365 -> 'best before days cannot be after expiry.'
removal days / alert days	أيام السحب / أيام التنبيه	Whole number	No	0 - 36500; not above expiry days; counted BACK from the expiry date		30 / 60	400 with expiry 365 -> 'removal days cannot be after expiry.'
minimum receipt life / minimum delivery life	الحد الأدنى للصلاحية عند الاستلام / التسليم	Whole number	No	0 - 36500; not above expiry days		180 / 90	400 with expiry 365 -> 'A minimum life longer than the shelf life can never be met.'
Conversion plan (needed when lots are in stock)	خطة التحويل	Long text	Conditional	Max 4000; at least 20 characters when activation changes tracking or expiry while lots are in stock		Existing lots keep their dates; new receipts follow v2 defaults.	Short plan with live lots -> '<code> has lots in stock. Write the reviewed conversion plan - what happens to each lot - before this tracking change.'

Tracking policies and media > Upload

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Picture file	ملف الصورة	File upload	Yes	PNG, JPEG or WebP; max 5 MB; max 16 megapixels; re-encoded to PNG, longest side 1600 px; alt text = file name; audience always 'channel' from this screen		A 500 KB JPEG	An SVG -> 'SVG and other markup are not accepted; upload a PNG, JPEG or WebP picture.'; a GIF -> 'Upload a PNG, JPEG or WebP picture.'; 6 MB -> 'The file is larger than 5 MB.'; a renamed text file -> 'The picture could not be decoded. Upload a PNG, JPEG or WebP picture.'

Site defaults > New version

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Product	المنتج	Select	Yes			TSHIRT-M-RED	(API) none -> 'Product not found.'
Site	الموقع	Select (warehouse)	Yes	A warehouse of this company		Main warehouse	(API) another company's warehouse -> 'That warehouse is not one of this company's sites.'
Route	المسار	Select	Yes	buy / make / transfer / dropship	buy	buy	(API) 'rent' -> 'Choose buy, make, transfer or dropship.'
ABC	تصنيف ABC	Text	No	A, B or C (first character only is kept)		A	'D' -> 'ABC class is A, B or C.'
Storage	التخزين	Text	No	Max 40		Ambient
min qty / max qty	الحد الأدنى / الحد الأقصى	Number	No	Not negative; max 0 = no maximum, else max >= min		10 / 100	min 50, max 20 -> 'The maximum is below the minimum.'; -5 -> 'Enter a number that is not negative.'
reorder point / safety stock / order multiple	نقطة الطلب / مخزون الأمان / مضاعف الطلب	Number	No	Not negative; not compared with min / max		20 / 5 / 12
Lead days	أيام التوريد	Whole number	No	0 - 3650		7	4000 -> 'Enter a whole number between 0 and 3650.'

New account mapping

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Scope	النطاق	Select	Yes	Category / Product	Category	Category	(API) 'brand' -> 'Map a category or a product.'
Category	الفئة	Select	Conditional	Needed for scope Category; a category of this company		A test category	Scope Category, none chosen -> 'Choose a category.'
Product	المنتج	Select	Conditional	Needed for scope Product		TSHIRT-M-RED	Scope Product, none chosen -> 'Product not found.'
sales account	حساب المبيعات	Select (account)	No	This company's chart; at activation must be an income, active posting account		4000 Sales	An expense account at activation -> '<code> <name> is an expense account; the sales account must be income.'
stock account	حساب المخزون	Select (account)	No	At activation must be an asset account; for a category it is also written to the category's stock account		1300 Inventory	Income account -> '4000 Sales is an income account; the stock account must be asset.'
expense account / variance account	حساب المصروف / حساب الفروقات	Select (account)	No	Expense = expense kind; variance = expense or income		5000 Cost of sales / 5900 Price variance

New substitute

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Instead of / Use	بدلاً من / استخدم	Select (product) x2	Yes	Two different products of this company		TSHIRT-M-RED / TSHIRT-M-BLUE	Same product twice -> 'Choose two different products of this company.'
How many replace one	الكمية البديلة لكل وحدة	Number	Yes	Above zero	1	2	0 -> 'Enter a number above zero.'
Direction	الاتجاه	Select	Yes	One way / Both ways	One way	Both ways	(API) 'any' -> 'One way or both ways.'
Reason	السبب	Text	No	Max 300		Supplier shortage

New catalogue

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code	الرمز	Text	Yes	Max 20, upper-cased, unique		WEB	Existing -> 'Another catalogue has this code.'
Name	الاسم	Text	Yes	Max 120		Test web shop	Empty -> 'This is required.'
Channel	القناة	Select	Yes	web / pos / sales	web	web	(API) 'app' -> 'Choose web, POS or sales.'

Catalogue assortment

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Product to publish	المنتج	Select	Yes	Active product that is sold		TSHIRT-M-RED (released)	An inactive / not-sold product -> 'Only an active product that is sold can be published.'

Propose a merge

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Which record survives?	أي سجل يبقى؟	Radio	Yes	One of the pair; both must be active; partners with different registration numbers are refused; products must share type and unit	The left record	The older customer code	Different TRNs -> 'Their registration numbers differ: they are two legal entities, and are not merged. Correct the wrong one instead.'; products of different units -> 'Products of different types or units are not merged.'; an inactive record -> 'Both records must be active.'

Merges > Reject

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Why is it rejected?	سبب الرفض؟	Prompt text	No	Asked by the screen but not stored by the server		Different branches

Imports

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Import (what)	ما يُستورد	Select	Yes	Products / Partners	Products	Products
CSV file	ملف CSV	File upload	Yes	UTF-8 CSV (BOM allowed); max 5 MB; max 5000 rows; header names matched case-insensitively. Products: code, name, arabic_name, kind (goods/service), unit, price, cost, barcode, category (category code). Partners: code, name, arabic_name, kind (customer/supplier/both), market (business/consumer), email, phone, tax_id. Other columns ignored		code,name,unit,price / IMP-001,Test item,Unit,10.00	Header only -> 'The file has no rows under its header.'; 5001 rows -> 'Import at most 5000 rows at a time.'; a UTF-16 file -> 'Save the file as UTF-8 CSV.'; 6 MB -> 'The file is larger than 5 MB.'

Required field (rule)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Of	من	Select	Yes	Products / Partners	Products	Products
Field (e.g. barcode, brand_id, custom.origin)	الحقل	Text	Yes	Max 60; a record column, profile.<key> or custom.<key>; NOT checked to exist; same entity + field updates the existing rule		barcode	Empty -> 'This is required.'
Label	الوصف	Text	No	Max 120; empty = the field		Barcode

Exception

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Reason	السبب	Text	Yes	Max 300		Imported item without barcode until Q1	Empty -> 'This is required.'
Until	حتى	Date	No	Empty = no end; after this local date the record counts as missing again		2026-12-31	'31/12/2026' typed via API -> 'Use a date as YYYY-MM-DD.'

Restrict a field

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Custom field	الحقل المخصص	Select	Yes	Product and partner custom fields of this company		product - origin	(API) unknown id -> 'Custom field not found.'
Read permission	صلاحية القراءة	Text (permission code)	No	Max 60; a real permission code; empty = anyone may read		partner.bank.reveal	'foo.bar' -> ''foo.bar' is not a permission.'
Write permission	صلاحية الكتابة	Text (permission code)	No	Max 60; a real permission code; empty = anyone who can save the record		mdm.steward	'steward' -> ''steward' is not a permission.'
Exportable	قابل للتصدير	Checkbox	No	Off = left out of exports even for readers	Off on the screen (server default On when not sent)	Off

Master Data features

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Feature switches	مفاتيح الميزات	On / Off	-	Duplicates and merges; Channel catalogues and assortments; Customer and supplier item codes; Substitutes; Governed imports. Parties and Field security cannot be turned off	On	Turn Substitutes off	Then New substitute -> 'Substitutes is disabled for this company.' (code capability_disabled)

Master Data field settings

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Legal name (Arabic) / Trading name / Legal form / Party website	الاسم القانوني بالعربية / الاسم التجاري / الشكل القانوني / الموقع الإلكتروني للطرف	Hidden / Optional / Required	-	Applies to New party (POST) and Edit identity (PUT)	Optional	Trading name = Required	Required + empty -> 'Trading name is required.'

Customer 360 > Overview

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Customer Code	رمز العميل	Text	No	2-30 characters A-Z, 0-9, _ and -; typed lower case is stored upper case; empty = next number CUST-00001, CUST-00002...; cannot change after creation (field disabled)	(auto) CUST-nnnnn	CUST-TEST01	'A' or 'AB C' -> 'Use 2–30 letters, digits, underscores or hyphens.'; changed via API -> 'Customer code cannot change after creation.'
Entity Type	نوع الكيان	Select	Yes	Company, Individual, Government, Non-profit, Other	Company	Individual	(API) 'Partnership' -> 'Choose a supported value.'
Account Status	حالة الحساب	Select	Yes	Screen offers Active, On hold, Blocked, Archived (server also accepts Draft, Inactive). Blocked or Archived stop sales documents	Active	On hold	(API) 'Closed' -> 'Choose a supported value.'
Legal Name	الاسم القانوني	Text	Yes	Max 160; trimmed		Test Trading LLC	Empty -> 'Enter valid text (maximum 160 characters).'
Arabic Name	الاسم بالعربية	Text (RTL)	No	Max 160		شركة الاختبار للتجارة ذ.م.م	161 characters -> 'Enter valid text (maximum 160 characters).'
Trade Name	الاسم التجاري	Text	No	Max 240		Test Trading	241 characters -> 'Enter valid text (maximum 240 characters).'
Customer Type	نوع العميل	Select	No	Company, Individual, Retail, Wholesale, Distributor, Dealer, Government, Strategic account, Key account		Wholesale	(API) other value -> 'Choose a supported value.'
Customer Group	مجموعة العميل	Select	No	Trade, Corporate, Retail, Government, Intercompany, Strategic, Wholesale, VIP, Dealer, Export		Trade	(API) 'Gold' -> 'Choose a supported value.'
Industry	القطاع	Select	No	Trading, Hospitality, Construction, Manufacturing, Professional services, Retail, Other, Healthcare, Education, Technology, Logistics, Real estate, Oil & gas, Automotive, Food & beverage, Government		Construction
Sub Industry	القطاع الفرعي	Text	No	Max 80		Fit-out	81 characters -> 'Enter valid text (maximum 80 characters).'
Website	الموقع الإلكتروني	URL	No	Must start http:// or https:// and contain a dot		https://example.test	'www.example.com' -> 'Enter a full http:// or https:// website address.'
Primary Salesperson	مندوب المبيعات الرئيسي	Text	No	Max 120 (free text, not a user link)		Test Rep
Tags	الوسوم	Tags	No	Up to 20 tags, each up to 40 characters; duplicates removed		VIP, Dubai	21 tags (API) -> 'Use at most 20 tags.'
Country	الدولة	Search picker (country master)	Conditional	From the country master; stored as its English name; changing it clears Emirate / Region		United Arab Emirates	(API) 'Atlantis' -> 'Choose a country from the country master.'
Emirate / Region	الإمارة / المنطقة	Picker (when the country has states) or text	No	Max 80; for the UAE pick an emirate		Dubai	81 characters -> 'Enter valid text (maximum 80 characters).'
Trade License No.	رقم الرخصة التجارية	Text	No	Max 60		TL-TEST-123456
License Expiry	انتهاء الرخصة	Date	No	Valid date YYYY-MM-DD		2027-06-30
VAT Number / TRN (also on Tax & E-Invoicing as Tax registration ID / TRN)	الرقم الضريبي	Text	Conditional	Max 40 characters; required when Tax Registration = Registered. No 15-digit TRN format check in Contacts		100000000000003 (test value)	Tax Registration = Registered with empty TRN -> 'Enter a tax registration ID for a registered customer.'; 41 characters -> 'Enter valid text (maximum 40 characters).'
Tax Registration	التسجيل الضريبي	Select	No	Not assessed, Registered, Not registered	Not assessed	Registered
Commercial Reg. No.	رقم السجل التجاري	Text	No	Max 240		CR-TEST-1
Establishment No.	رقم المنشأة	Text	No	Max 60		EST-TEST-1
D-U-N-S No.	رقم D-U-N-S	Text	No	Max 20		000000000	21 characters -> 'Enter valid text (maximum 20 characters).'
LEI / Global ID	المعرّف العالمي LEI	Text	No	Max 20		TESTLEI0000000000001
Customer Status	حالة العميل	Select	Yes	Active / Archived = the record's active flag (same as More > Archive)	Active	Archived
Customer Class	فئة العميل	Select	No	A - Strategic, B - Key, C - Standard, D - Low value; shown as a header chip		B - Key
Risk Level (also Risk classification on Finance)	مستوى المخاطر	Select	Yes	Not assessed, Low, Medium, High, Critical; hidden (••••) without credit.limit.reveal	Not assessed	Medium
KYC Status	حالة اعرف عميلك	Select	No	Not started, Pending, Under review, Verified, Rejected, Expired		Pending
On Hold	موقوف	Switch	No	On sets Hold Type to All transactions if it was None; Off sets Hold Type None; needs Hold Reason		On + reason	On without a hold reason -> 'Enter a reason for the hold.'
Blocked	محظور	Switch	No	Blocks every sales-side confirm / deliver / post		On
Blacklist (also Controls > Blacklisted)	القائمة السوداء	Switch	No	Needs Blacklist Reason		On + reason	On without a reason -> 'Enter a reason for blacklisting this customer.'
Credit Limit (Credit Summary; also Finance)	الحد الائتماني	Money (AED)	No	0 or more, 2 decimals; under limit mode Finite a 0 limit is zero credit, never unlimited; masked without credit.limit.reveal		50000.00	'-1' -> 'Negative values are not allowed.'; '100.123' -> 'Use at most 2 decimal places.'; 'abc' -> 'Enter a finite decimal amount within the supported range.'
Credit Days	أيام الائتمان	Number	No	Whole number		30	'30.5' -> 'Use at most 0 decimal places.'
Company logo	شعار الشركة	Image upload	No	Saved at once (outside Edit); must be an image uploaded to this company		A small PNG	(API) a PDF id -> 'The logo must be an image uploaded to this company.'

Customer 360 > General

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Contact Type	نوع جهة الاتصال	Select	Yes	Customer, Vendor, Customer & vendor (stored customer / supplier / both). Decides which documents may use the contact	Customer	Customer & vendor	(API) 'lead' -> 'Choose a valid contact type.'
Market	السوق	Select	Yes	Business (B2B) / Consumer (B2C)	Business (B2B)	Consumer (B2C)	(API) 'retail' -> 'Choose a market.'
Parent Customer	العميل الرئيسي	Select (other contacts)	No	Another contact of this company; not itself; no loops (A parent of B parent of A). Picker lists only the contacts loaded on the list page		CUST-00002	Itself (API) -> 'Choose another customer or leave this empty.'; a loop -> 'Parent customer relationships cannot form a cycle.'
Customer Since	عميل منذ	Date	No	Valid date; year shows as a header chip 'Since 2024'		2024-01-15
Business Roles	الأدوار التجارية	Chips (multi)	No	Customer, Vendor, Prospect, Employee contact, Partner, Other; informational - Contact Type is what documents read		Customer + Partner	(API) 'Reseller' -> 'Choose supported roles.'
Document Language	لغة المستند	Select	No	English, Arabic, English & Arabic		English & Arabic
Source / External Reference	المصدر / المرجع الخارجي	Text	No	Max 240	Manual entry	Website lead
Primary Email	البريد الإلكتروني الرئيسي	Email	No	Column of 254 characters; the server does NOT check the format of this email		accounts@example.test	'abc' is accepted today
Phone	الهاتف	Phone	No	Column of 40 characters; no format check		+97140000001
Mobile	الجوال	Phone	No	Max 240 (profile text)		+971500000001
Record Owner / Account Manager / Collection Owner	مسؤول السجل / مدير الحساب / مسؤول التحصيل	Text	No	Free text, max 240 each (not linked to users)		Test Owner
Custom fields (company-defined)	الحقول المخصصة	By definition	Conditional	Shown only when the company defined fields for Contacts; a required field must be filled		Per definition	Required custom field empty -> '<Label> is required.'; unknown key (API) -> 'Unknown custom field: <key>.'

Customer 360 > Addresses & Contacts

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Address book: Purpose	الغرض	Select	Yes	Registered, Billing, Invoice, Delivery, Office, Warehouse, Branch, Other; max 50 addresses	Delivery	Billing	(API) 'Home' -> 'Choose a supported address purpose.'; 51 rows -> 'Use at most 50 rows.'
Address: Street / Building	الشارع / المبنى	Text	No	Max 240		Office 101, Test Tower
Address: Country *	الدولة *	Search picker	Yes	From the country master; changing it clears region and city	The record's country	United Arab Emirates	Empty -> 'Choose a country.'; unknown -> 'Choose a country from the country master.'
Address: State / Region	الإمارة / المنطقة	Picker or text	Conditional	Required when the country has states in the master (UAE: emirate)		Dubai	UAE address with no emirate -> 'Choose the emirate for this address.' (the word follows the country's division name); a region not of that country -> 'Choose the emirate from the master for the selected country.'
Address: City / Area *	المدينة / المنطقة *	Picker (GCC) or text	Yes	Max 240; for GCC states with curated cities it must be one of them		Business Bay	Empty -> 'Enter valid text (maximum 240 characters).'; a city not in that emirate -> 'Choose a city or area that belongs to the selected state.'
Address: Postal Code / PO Box	الرمز البريدي / صندوق البريد	Text	No	Max 240 each		PO Box 12345
Address: Primary	رئيسي	Radio	No	Only one address can be primary			(API) two primaries -> 'Only one row can be primary.'
Contact person: Name *	الاسم *	Text	Yes	Max 240; max 50 people		Test Buyer	A row with no name -> 'Enter valid text (maximum 240 characters).'
Contact person: Role	الدور	Text with suggestions	No	Suggestions: General Manager, Finance Manager, Sales Manager, Procurement, Accounts Payable, Accounts Receivable, Warehouse, Technical, Decision Maker; free text allowed		Procurement
Contact person: Department / Phone / Mobile	القسم / الهاتف / الجوال	Text	No	Max 240 each		+971500000002
Contact person: Email	البريد الإلكتروني	Email	No	name@domain.tld		buyer@example.test	'buyer@test' -> 'Enter a valid contact-person email.'
Contact person: Preferred Contact	وسيلة التواصل المفضلة	Select	No	Email, Phone, Mobile, WhatsApp		WhatsApp
Contact person: Primary	رئيسي	Radio	No	One primary person			(API) two -> 'Only one row can be primary.'

Customer 360 > Sales & Delivery

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Sales Organization / Division / Territory / Sales Team / Market Segment	منظمة المبيعات / القسم / المنطقة / فريق المبيعات / شريحة السوق	Text	No	Free text; max 240 (Market Segment 60)		Dubai North
Distribution Channel	قناة التوزيع	Select	No	Direct, Partner, Online, Wholesale		Direct
Price list reference / Discount Group / Customer Pricing Group	مرجع قائمة الأسعار / مجموعة الخصم / مجموعة تسعير العميل	Text	No	Reference text only (max 240 / 60 / 60) - not linked to a price list		Wholesale 2026
Default Currency	العملة الافتراضية	Select	No	AED only today	AED	AED	(API) 'USD' -> 'Choose a supported value.'
Prices	الأسعار	Select	No	Tax exclusive / Tax inclusive	Tax exclusive	Tax inclusive
Invoice Account / Bill-To; Payer	حساب الفاتورة / الجهة الدافعة	Select (other contacts)	No	Another contact of this company, never this one; blank = this customer		CUST-00003	Itself as invoice account -> 'Choose another customer or leave this empty.'; payer of another company (API) -> 'Choose another customer of this company.'
Delivery Terms	شروط التسليم	Select	No	To be agreed, Customer collection, Delivery to customer		Delivery to customer
Shipping method	طريقة الشحن	Select	No	Company delivery, Courier, Customer collection, Freight forwarder		Courier
Incoterm	شرط التسليم الدولي	Select	No	EXW, FCA, FAS, FOB, CFR, CIF, CPT, CIP, DAP, DPU, DDP		DAP
Default Warehouse / Preferred Delivery	المستودع الافتراضي / التسليم المفضل	Text	No	Free text (240 / 80)		Main warehouse
Default Ship-To	عنوان الشحن الافتراضي	Select (this contact's addresses)	No	One of the address book rows; blank = primary address		Delivery · Business Bay
Contract Type / Service Level	نوع العقد / مستوى الخدمة	Text	No	Max 60 each		Annual
Key Account / Strategic Account	حساب رئيسي / حساب استراتيجي	Switch	No	true / false		On	(API) 'yes' -> 'Use true or false.'

Customer 360 > Finance & Credit

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Receivable Account	حساب الذمم المدينة	Select	No	1100 only today	1100	1100
Payment Terms	شروط السداد	Select (payment terms)	No	A payment term of this company; blank = use the days below		Net 30	(API) another company's term -> 'That payment term does not belong to this company.'
Payment terms (days)	شروط السداد (أيام)	Whole number	Yes	0 to 365	0	30	400 -> 'Payment terms must be 0–365 days.'; empty or text -> same message
Payment method	طريقة الدفع	Select	No	Bank transfer, Cash, Card, Cheque, Direct debit, Online payment, Letter of credit		Bank transfer
Statement delivery	إرسال كشف الحساب	Select	No	Email, Print, Do not send		Email
Collection Procedure	إجراء التحصيل	Select	No	Standard, Key account review, No automated reminders		Standard
Credit Policy	سياسة الائتمان	Select	No	Review required, Cash only, Approved limit, No credit check, Warn only, Hard block, Manager override, Credit team approval; blank reads as Review required		Hard block
Limit Mode	نمط الحد	Select	No	Finite / Unlimited / Blocked; blank = Finite when a limit figure exists, else 'Not set' (warns, refused under Hard block)		Finite
Temporary Limit	حد مؤقت	Money	No	0 or more, 2 decimals; needs Valid From and Valid To; added to the base limit only between those dates (inclusive)		10000.00	Limit without dates -> 'A temporary credit limit needs the dates it is valid between.'
Temporary Valid From / Valid To	صالح من / صالح حتى	Date	Conditional	To not before From		2026-10-01 / 2026-10-31	To before From -> 'The temporary limit ends before it starts.'
Temporary Limit Reason / Approved By	سبب الحد المؤقت / اعتمد بواسطة	Text	No	240 / 120 characters; Approved By is free text		Ramadan season
Guarantee / Credit Insurance / Deposit	الضمان / تأمين الائتمان / الوديعة	Money	No	0 or more, 2 decimals; informational (not added to the limit); masked without credit.limit.reveal		25000.00	'-5' -> 'Negative values are not allowed.'
Dunning Level	مستوى المطالبة	Text	No	Max 20		Level 1
Last Collection Activity / Next Follow-Up / Promise Date	آخر نشاط تحصيل / المتابعة القادمة / تاريخ الوعد	Date	No	Valid dates		2026-10-15
Promise to Pay	وعد بالسداد	Money	No	0 or more, 2 decimals		5000.00
Bank: Bank Name *	اسم البنك *	Text	Yes	Max 120; up to 10 bank accounts		Test Bank PJSC	Empty -> 'Enter valid text (maximum 120 characters).'; 11 rows (API) -> 'Use at most 10 bank accounts.'
Bank: Branch / Account Holder / Account Number	الفرع / صاحب الحساب / رقم الحساب	Text	No	120 / 160 / 40 characters; holder defaults to the contact name		0001234567
Bank: IBAN	رقم الحساب الدولي IBAN	Text	No	Spaces removed, upper-cased; shape 2 letters + 2 digits + 8-30 letters/digits (check digits are NOT verified); masked 'AE07 •••• 3456' without partner.bank.reveal		AE070331234567890123456 (test)	'AE12' -> 'Enter a valid IBAN (country, check digits, then the account).'
Bank: SWIFT / BIC	رمز SWIFT / BIC	Text	No	8 or 11 characters		TESTAEADXXX	'TEST' -> 'Enter an 8 or 11 character SWIFT / BIC.'
Bank: Currency	العملة	Text	No	Max 3	AED	AED	'AEDX' -> 'Enter valid text (maximum 3 characters).'
Bank: Verification	التحقق	Select	No	Unverified, Pending, Verified, Rejected	Unverified	Pending	(API) 'OK' -> 'Choose a supported verification status.'
Bank: Primary	رئيسي	Radio	No	One primary bank; the first row added is primary			(API) two -> 'Only one bank account can be primary.'

Record credit review dialog

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Approved limit	الحد المعتمد	Money	Yes	0 or more, 2 decimals; becomes the credit limit; prefilled with the current limit	Current limit (or 0)	75000.00	'-100' -> 'Negative values are not allowed.'
Risk level	مستوى المخاطر	Select	Yes	Not assessed, Low, Medium, High, Critical	Current risk	Low	(API) 'Severe' -> 'Choose a supported risk level.'
Reason *	السبب *	Text	Yes	Max 240; button disabled while empty		Two years of on-time payment	(API) empty -> 'Enter valid text (maximum 240 characters).'
Recommendation / Next review	التوصية / المراجعة القادمة	Text / Date	No	240 characters; valid date (sets Next Credit Review)		2027-04-01

Customer 360 > Tax & E-Invoicing

Field	Arabic label	Type	Required	Rules and limits	Example	Refused when
Tax jurisdiction	الدولة الضريبية	Search picker (country master)	No	From the country master	United Arab Emirates	(API) unknown -> 'Choose a country from the country master.'
Fiscal Position	الوضع الضريبي	Select (fiscal positions)	No	A fiscal position of this company	Export outside GCC	(API) another company's -> 'That fiscal position does not belong to this company.'
Tax mapping (legacy note)	التصنيف الضريبي (ملاحظة)	Select	No	Pending review, Domestic standard, Export review, Exemption review; a note only	Domestic standard
Validation Status / Validated On / Validation Source	حالة التحقق / تاريخ التحقق / مصدر التحقق	Select / Date / Text	No	Not assessed, Pending, Validated, Invalid, Expired; source max 120; set by hand (no live FTA lookup)	Validated / 2026-10-01 / FTA portal
E-Invoice Identifier Scheme / Endpoint	مخطط معرّف الفوترة / معرّف الفوترة الإلكترونية	Text	No	Max 240 each	0235 / 100000000000003

Customer 360 > Controls & History

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Hold Type	نوع الإيقاف	Select	No	None, Sales orders, Invoices, All transactions, Delivery, Payments; anything but None needs Hold Reason and turns On Hold on	None	Sales orders	Sales orders with no reason -> 'Enter a reason for the transaction hold.'
Hold Reason	سبب الإيقاف	Text	Conditional	Max 240		Overdue over 90 days
Effective From / To, Set By, Approved By	ساري من / حتى، بواسطة، اعتمد بواسطة	Date / Text	No	Recorded only; the hold applies from saving, whatever the dates say		2026-10-02
Blacklist Reason / Date / Approved By / Review Date	سبب / تاريخ / اعتماد / مراجعة القائمة السوداء	Text / Date	Conditional	Reason (max 240) required when Blacklisted is on		Fraud case (test)
Review Type / Last Review Date / Next review date / Next Credit Review	نوع المراجعة / المواعيد	Select / Date	No	KYC review, Credit review, Commercial review, Account review; valid dates		Credit review
Internal Notes	ملاحظات داخلية	Rich text	No	Max 2000 characters		Prefers morning deliveries	2001 characters -> 'Enter valid text (maximum 2000 characters).'

Customer 360 > Documents

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Document Type	نوع المستند	Select	Yes	Trade License, VAT Certificate, Commercial Registration, KYC Document, Contract, Bank Letter, ID Document, Certificate, Other; max 50 rows	Trade License	VAT Certificate	(API) 'Passport' -> 'Choose a supported document type.'
Number / Issue Date / Expiry Date	الرقم / تاريخ الإصدار / تاريخ الانتهاء	Text / Date	No	Number max 60; expiry not before issue; status Valid, Expiring (120 days or less, shows days left) or Expired		TL-1 / 2026-01-01 / 2026-12-31	Expiry before issue -> 'A document expires before it was issued.'
Attachment / Upload	المرفق / رفع	File	No	.pdf .png .jpg .jpeg .doc .docx .xls .xlsx .txt; only after the contact is saved; must be a file of this company		trade-license.pdf	(API) another company's attachment id -> 'The attachment is not in this company.'

Add custom field

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Applies to	ينطبق على	Select	Yes	Contacts / Products		Contacts	(API) unknown model -> 'That model cannot carry custom fields.'
Key	المفتاح	Text	Yes	Lower case, starts with a letter, a-z 0-9 _; max 40; unique per model; cannot change later; may not shadow a protected core field		emirates_branch	'Branch1' -> 'Use a lowercase key starting with a letter.'; an existing key -> 'That key is already used on this model.'; 'tax_id' -> ''tax_id' would shadow the protected field 'tax_id'. Choose another key.'
Label	التسمية	Text	Yes	Max 80		Emirates branch	Empty -> 'Enter valid text (maximum 80 characters).'
Field type	نوع الحقل	Select	Yes	Screen offers Text, Decimal, Boolean (server also supports long text, integer, money, quantity, date, selection, reference); type cannot change later	Text	Decimal	(API) 'blob' -> 'Choose one of: text, long_text, integer, decimal, money, quantity, boolean, date, selection, reference.'

Countries

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
ISO code (2 letters)	رمز آيزو (حرفان)	Text	Yes	Exactly 2 letters, stored upper case, unique		ZZ (test)	'ARE' -> 'Use the two-letter ISO country code.'; 'AE' again -> 'Another country already uses this code.'
Name / Arabic name	الاسم / الاسم بالعربية	Text	Name	Max 120 each		Testland / أرض الاختبار	Empty name -> 'Enter valid text (maximum 120 characters).'
ISO code (3 letters) / Dial code / Currency	رمز آيزو (3 أحرف) / رمز الهاتف / العملة	Text	No	3 / 8 / 3 characters; codes upper-cased		ZZZ / +999 / AED	'+99999999' -> 'Enter valid text (maximum 8 characters).'
Division name / GCC member / Status	اسم التقسيم / عضو مجلس التعاون / الحالة	Text / Yes-No / Select	Yes	Division name max 40 (e.g. Emirate) - it is the label of the region picker and the 'Choose the <division>' message	State / No / Active	Province

States & regions

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Country / Code / Name / Arabic name	الدولة / الرمز / الاسم / الاسم بالعربية	Select / Text	Country, Code, Name	Code max 8, upper case, unique within the country; name max 120		United Arab Emirates / TST / Test Emirate	'DU' twice in UAE -> 'Another state in this country already uses this code.'; no country -> 'Choose a country.'

Cities & areas

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
State / region	الولاية / المنطقة	Select	Yes	Sets the country too		Dubai	Unknown state -> 'Choose the state from the master for the selected country.'
Name / Arabic name / Postal code	الاسم / الاسم بالعربية / الرمز البريدي	Text	Name	120 / 120 / 20 characters		Test Area
Type / Within city	النوع / ضمن مدينة	Select	Yes	City or Area within a city; an area needs a parent city of the same state; a city has no parent; one level only	City	Area within Dubai	Area without city -> 'An area needs the city it belongs to.'; city with a parent -> 'A city cannot sit inside another city. Set its kind to area.'; parent is an area -> 'Choose a city as the parent, not another area.'; parent in another state -> 'The parent city must be in the same state.'

Product > General

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Product Code	رمز المنتج	Text	Yes	2-30 characters A-Z 0-9 _ -, upper-cased as typed; fixed after creation (disabled)		TST-1001	Empty -> 'Enter the product code and name.' (screen); 'A' -> 'Use 2–30 letters, digits, underscores or hyphens.'; changed via API -> 'Product code cannot change after creation.'
Product Name	اسم المنتج	Text	Yes	Max 160		Test Office Chair	Empty -> 'Enter the product code and name.'; 161 characters -> 'Enter valid text (maximum 160 characters).'
Arabic Name	الاسم بالعربية	Text (RTL)	No	Max 160		كرسي مكتب تجريبي
Product Type	نوع المنتج	Select	Yes	Stocked goods, Non-stocked goods, Service, Consumable, Manufactured, Kit / bundle, Asset, Expense item, By-product, Raw material, Semi-finished, Finished good, Custom. Non-stocked, Service and Expense item hold no stock (kind service); the rest are goods. Inventory, Manufacturing and Logistics tabs only for goods	Stocked goods	Raw material	Goods -> Service on a product already on documents -> 'This product is already on documents, so it cannot switch between stocked and non-stocked. Create a new product instead.'; with stock -> 'This product has stock. Set on-hand quantity to zero before making it a service or non-stocked item.'
Product Category / Internal Category	فئة المنتج / الفئة الداخلية	Select	No	Active categories of this company (a now-archived one already chosen stays); the category decides costing method and stock accounts		Furniture	(API) an archived category newly chosen -> 'Select an active master of the correct type.'
Brand	العلامة التجارية	Select	No	Active brands		Test Brand
Barcode / GTIN	الباركود	Text + button	No	Max 80; unique across the company's products, packaging, alternates, PLUs and registered barcodes; button generates an in-store EAN-13 starting 2 when empty, prints labels when filled		Generated 2xxxxxxxxxxxx	Barcode of another product -> '<barcode> already identifies <CODE>.'; same as another product's PLU or alternate -> 'Barcode and PLU values must be unique across products.'
Model / Series	الموديل / السلسلة	Text	No	Max 120		X200
HS / Commodity Code	رمز النظام المنسق	Text	No	Max 20		940130	21 characters -> 'Enter valid text (maximum 20 characters).'
Unit of Measure	وحدة القياس	Select (units)	Yes	Active unit of this company; fills the stock unit name; fixed once the product is on posted documents or stock moves		Unit	Change on a used product -> '<CODE> is already on posted documents or stock moves, so its base unit is fixed. Create a new product, or convert through a reviewed migration.'
Stock Unit	وحدة المخزون	Text	Conditional	Shown only when no unit of measure is chosen; max 20		Each	Empty -> 'Enter valid text (maximum 20 characters).'
Base Unit	الوحدة الأساسية	Read-only	-	The ratio-1 unit of the chosen unit's dimension (e.g. kg for g)		kg
Product Group	مجموعة المنتج	Select	No	Active product groups		Seating	(API) archived group -> 'Choose an active record.'
Status	الحالة	Select	Yes	Active, Discontinued (keeps selling, purchase switched off), Archived (active = false)	Active	Discontinued	(API) lifecycle 'paused' -> 'Choose one of: active, discontinued.'
Product Image	صورة المنتج	Image (drop / pick)	No	PNG, JPEG or WebP; screen allows up to 5 MB but the server takes at most 2 MB; stored re-encoded as PNG, max 800 px, below 16 megapixels; saved with the product		A 300 KB JPEG	A GIF -> 'Use a PNG, JPG or WebP image.' (screen); a 3 MB JPEG -> 'Images must be no larger than 2 MB.'; a renamed text file -> 'The image could not be decoded. Use PNG, JPEG or WebP.'
Manufacturer Part No. / Manufacturer	رقم قطعة المصنع / الشركة المصنعة	Text / Select	No	Part no. max 120; active manufacturer		MP-001 / Test Maker
Lead Time (Days) / Warranty (Months)	مهلة التوريد (أيام) / الضمان (أشهر)	Whole number	No	0 or more, no decimals		7 / 12	'1.5' -> 'Use at most 0 decimal places.'
Default Location	الموقع الافتراضي	Select (warehouses)	No	Active warehouse of this company; goods only		Main warehouse	(API) archived warehouse -> 'Choose an active warehouse.'; other company's -> 'Choose a record from this company.'
Serial/Lot numbering	الرقم التسلسلي/الدفعة	Select	No	Entered at receipt, Supplier's number, Company sequence; Not applicable without tracking (recorded, not yet enforced)	Entered at receipt	Company sequence
Allow Negative Stock	السماح بالمخزون السالب	Toggle (disabled)	-	Always off in this version			(API) true -> 'Negative stock is not allowed in this version: Inventory keeps every product at zero or more.'
Internal / Sales / Arabic Description	الوصف الداخلي / وصف المبيعات / الوصف بالعربية	Rich text (3 sub-tabs)	No	Max 10000 characters each; the plain text of the sales description goes onto document lines		Ergonomic chair
Tags	الوسوم	Tags	No	Up to 20, 40 characters each, duplicates ignored (case-insensitive)		Office	21 tags (API) -> 'Use at most 20 tags.'
Internal Notes	ملاحظات داخلية	Text area	No	Max 2000		Fragile
Allowed Branches / Allowed Warehouses	الفروع المسموحة / المستودعات المسموحة	Tags	No	Up to 100 each, this company's records; empty = all (recorded, not yet enforced)		Main warehouse	(API) other company's id -> 'Choose a record from this company.'

Product > General / Inventory

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Tracking (Inventory Tracking)	التتبع	Select	Yes	No tracking, Lot / batch, Serial number, Lot and serial; change only while on-hand is zero	No tracking	Lot / batch	Change with stock -> 'Set on-hand quantity to zero before changing tracking or valuation scope.'; (API) 'batch' -> 'Choose no tracking, lot, serial, or lot and serial.'
Valuation Scope	نطاق التقييم	Select	Yes	Product / Lot / Serial; Lot needs lot tracking, Serial needs serial tracking	Product	Lot	Lot with no tracking -> 'Lot valuation requires lot tracking.'; Serial with lot -> 'Serial valuation requires serial tracking.'
Expiry Management (Expiry Enabled)	إدارة الصلاحية	Toggle	No	Needs Lot or Lot and serial tracking		On with Lot	On with no tracking -> 'Expiry management requires lot tracking.'; change while lots are in stock -> '<CODE> has lots in stock. Change expiry management through a tracking policy with a reviewed conversion plan.'

Product > General / Sales

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Active for Sale (Can be Sold)	متاح للبيع	Toggle	No	Off: refused on sales documents	On	Off
Sales Price (AED)	سعر البيع	Money	No	0 or more, 2 decimals; the base price before price lists	0.00	899.00	'abc' -> 'Enter a finite decimal amount within the supported range.'
Taxes	الضرائب	Tags (tax codes)	No	Active tax codes for sale or both; up to 8; Tax % = sum of their rates today, shown as 'Combined rate'; clearing all sets 0; a product with no code keeps its old rate	5.00% (new product, no code)	VAT5 -> 5.00%	9 codes (API) -> 'Choose at most 8 taxes.'; unknown -> 'XYZ is not a tax code in this company.'; a purchase-only code -> 'XYZ cannot be used on a sale document.'; total over 100 -> 'The chosen taxes add up to more than 100%.'

Product > General / Purchase

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Active for Purchase (Can be Purchased)	متاح للشراء	Toggle	No	Off and locked when Discontinued; Off: refused on purchase documents	On	Off
Standard Cost (AED)	التكلفة المعيارية	Money	No	0 or more, 2 decimals; shown '•••' and not sent without product.cost.view	0.00	450.00	'-1' -> 'Negative values are not allowed.'; '450.555' -> 'Use at most 2 decimal places.'

Product > General / Manufacturing

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Active for Manufacturing (Can be Manufactured)	متاح للتصنيع	Toggle	No	Starts On for Manufactured, Semi-finished, Finished good, By-product, Kit; not allowed on non-stocked types		On	(API) On for a Service -> 'A service or non-stocked item is not manufactured.'

Product > General / Logistics

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Weight (kg) = Net Weight / Gross Weight / Volume (m³)	الوزن الصافي / الإجمالي / الحجم	Number	No	0 or more, up to 4 decimals (shown 3); gross not below net (0 = not entered)		12.5 / 14 / 0.25	Gross 10, net 12 -> 'Gross weight cannot be less than net weight.'; '1.12345' -> 'Use at most 4 decimal places.'
Length / Width / Height (cm)	الطول / العرض / الارتفاع (سم)	Number	No	0 or more, up to 4 decimals		60 / 60 / 110

Product > Sales & Pricing

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Customer Lead Time (Days)	مهلة العميل (أيام)	Whole number	No	0 or more		3
Default Sales UOM / Default Sales Warehouse	وحدة البيع / مستودع البيع	Select	No	Active unit name (max 20); active warehouse or company default		Box / Main
Sales Category / Commission Group	فئة المبيعات / مجموعة العمولة	Text	No	80 / 40 characters		Furniture / C1
Minimum Margin % / Minimum Selling Price	الحد الأدنى للهامش % / أدنى سعر بيع	Number	No	Margin 0-100 with 2 decimals; price 2 decimals; recorded only (not enforced on sales lines yet)		15 / 750.00	Margin 120 -> 'Use a percentage from 0 to 100.'
PLU	رمز PLU	Text	No	Digits only, max 20; unique across products and barcodes		12345	'12A' -> 'PLU must contain digits only.'
Scale Barcode Mode	نوع باركود الميزان	Select	No	Not used, Embedded weight, Embedded price; weight / price need a prefix and a 5-digit PLU	Not used	Embedded weight	Embedded weight with PLU 123 -> 'Scale barcodes require a two-digit prefix and five-digit PLU.'
Scale EAN Prefix (20-29) / Embedded Value Decimals	بادئة باركود الميزان / المنازل العشرية	Text / Number	Conditional	Prefix two digits 20-29; decimals 0-4	decimals 3	21 / 3	Prefix 30 -> 'Use an in-store EAN prefix from 20 to 29.'; decimals 5 -> 'Scale barcode decimals must be from 0 to 4.'

Product > Purchase

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Purchase UOM / Vendor Lead Time (Days)	وحدة الشراء / مهلة المورد (أيام)	Select / Whole number	No	Active unit name; whole days		Carton / 14
Purchase Taxes	ضرائب الشراء	Tags (tax codes)	No	Codes for purchase or both; up to 8; sum becomes the purchase tax rate		VAT5

Product > Purchase > Supplier references

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Supplier	المورد	Select	Yes	An active contact of type Supplier or Customer & vendor (an inactive supplier already on the row stays)		SUP-TEST	(API) a customer-only contact -> 'Choose a supplier contact.'; an archived supplier newly added -> 'Choose an active supplier.'
Supplier Product Code / Minimum Quantity / Quoted per	رمز المورد / الحد الأدنى / السعر لكل	Text / Number / Text	Minimum Quantity	Code max 80; minimum above 0 with 4 decimals; Quoted per = a unit name (blank = stock unit)	Minimum 1	ABC-1 / 10 / Carton	Minimum 0 -> 'Enter a positive value.'
Quoted Cost / Lead Days / Currency	التكلفة المعروضة / أيام المهلة / العملة	Money / Number / Text	Yes	Cost 2 decimals (column hidden without cost view); lead days whole; currency 3 letters	0.00 / 0 / AED	420.00 / 14 / AED	Currency 'DH' -> 'Use a three-letter currency code.'
Valid From / Valid To / Priority / Preferred	من / إلى / الأولوية / مفضل	Date / Number / Check	No	To not before From; priority whole number, at least 1; one preferred supplier only	Priority 1	2026-10-01 / 2027-03-31 / 1 / Yes	To before From -> 'A supplier price's end is before its start.'; two preferred -> 'Mark one supplier as preferred.'; 51 rows -> 'Use at most 50 rows.'

Product > Inventory

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Reordering Policy	سياسة إعادة الطلب	Select	No	Manual, Min / Max, Reorder point, MRP, Make to order (recorded)	Manual	Min / Max
Safety Stock / Reorder Point / Reorder Qty	مخزون الأمان / نقطة إعادة الطلب / كمية إعادة الطلب	Number	No	0 or more, up to 4 decimals (recorded)		5 / 10 / 50
Reordering rule: Warehouse / Min / Max	مستودع القاعدة / الحد الأدنى / الحد الأقصى	Select / Number	Warehouse	Saved at once with Save rule (needs inventory.operate); one rule per warehouse (saving again updates it); max not below min; 4 decimals		Main / 10 / 50	Min 50, Max 10 -> 'Maximum must not be below minimum.'
Removal Strategy	استراتيجية الصرف	Select	Yes	FIFO, FEFO - first expiry first out, Manual / specific lot	FIFO	FEFO	(API) 'lifo' -> 'Choose FIFO, FEFO, or manual removal.'
Shelf Life / Alert Before Expiry / Removal Before Expiry (Days)	مدة الصلاحية / تنبيه قبل الانتهاء / السحب قبل الانتهاء	Whole number	No	0 or more, whole days		365 / 30 / 7

Product > Manufacturing

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Production UOM / Production Lead Time (Days)	وحدة الإنتاج / مهلة الإنتاج	Select / Whole number	No	Recorded only		Unit / 2
Scrap % / Yield %	نسبة الهالك % / نسبة الإنتاجية %	Number	No	Scrap 0-100, yield 0-200, 2 decimals		2 / 98	Scrap 101 -> 'Use a percentage from 0 to 100.'; yield 250 -> 'Yield cannot exceed 200%.'
Production Profile / By-product Flag / Cost Allocation Rule	ملف الإنتاج / منتج ثانوي / قاعدة توزيع التكلفة	Select / Toggle / Select	No	Cost allocation: None - carries no cost, Fixed value, Relative market value, By quantity, By weight	None	By weight	(API) 'value' -> 'Choose one of: none, fixed_value, market_value, quantity, weight.'

Product > Logistics & Packaging

Field	Arabic label	Type	Required	Rules and limits	Example	Refused when
Country of Origin (ISO)	بلد المنشأ (ISO)	Text	No	Two letters, upper-cased	AE	'A1' -> 'Use a two-letter country code.'; 'ARE' -> 'Enter valid text (maximum 2 characters).'
Temperature Min / Max (°C)	أدنى / أعلى حرارة	Number	No	May be negative, 1 decimal; min not above max	-18 / -10	Min 5, Max 2 -> 'The lowest temperature is above the highest.'
Hazardous Material / Stacking Rule / Handling Class / Storage Notes	مادة خطرة / قاعدة التكديس / فئة المناولة / ملاحظات التخزين	Toggle / Text	No	Stacking 80, handling 40, notes 1000 characters	On / Max 4 high / Fragile
Packaging rows: Packaging / Barcode / Quantity in Stock Units / L W H Weight	التعبئة / الباركود / الكمية بوحدة المخزون	Grid	Name, Quantity	Name max 80 unique per product; barcode unique and not the product barcode; quantity above 0; dimensions 4 decimals; max 50 rows	Carton / 6291000000017 / 6	Two 'Box' rows -> 'Packaging names must be unique per product.'; same barcode twice -> 'Packaging barcodes must be unique per product.'; = product barcode -> 'A packaging barcode cannot repeat the product barcode.'; quantity 0 -> 'Enter a positive value.'

Product > Accounting

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Account overrides (Revenue, Expense, Inventory, Inventory Adjustment, COGS, WIP, Production Variance, Purchase Price Variance)	الحسابات (الإيراد، المصروف، المخزون، ...)	Select (chart of accounts)	No	Inherit (category / company) or an account of this company; only Inventory and COGS are read by postings today; tab shown only with product.cost.view	Inherit	COGS -> 5010	(API) another company's account -> 'Choose a record from this company.'

Product > Quality

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Quality Enabled / Incoming / In-Process / Final Inspection / Inspection Plan / Quality Category	تفعيل الجودة / فحص الوارد / أثناء التشغيل / النهائي / خطة الفحص / فئة الجودة	Toggle / Text	No	Recorded; plan 120, category 80 characters		On / ISO plan A
Specifications: Specification / Target / Min / Max / Unit / Mandatory	المواصفة / المستهدف / الأدنى / الأقصى / الوحدة / إلزامي	Grid	Specification	Name 120; target 40; min not above max (4 decimals); unit 20		Seat height / 45 / 42 / 48 / cm	Min 50, Max 40 -> 'A specification's minimum is above its maximum.'

Product > Barcodes

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Alternate barcodes: Barcode / Type / UOM / Packaging / Supplier / Customer / Active	الباركود / النوع / الوحدة / التعبئة / المورد / العميل / نشط	Grid	Barcode	Barcode max 80, not the primary, not twice, unique across products; type EAN, UPC, GTIN, PLU, Supplier, Customer, Packaging, Internal barcode (default internal); max 50		Supplier barcode 4006381333931	Primary repeated -> 'The primary barcode is already the product's; add only the alternates here.'; twice -> 'A barcode appears twice on this product.'; used by another product -> 'Barcode and PLU values must be unique across products.'

Product > Variants

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Attribute	الخاصية	Select	Yes	Active variant attributes of the company (Color, Size, ... by default) or one this product already used; max 200 rows		Color	(API) 'Shade' -> 'Shade is not a variant attribute. Add it under Configuration > Variant attributes.'
Value / Variant SKU / Barcode	القيمة / رمز المتغير / الباركود	Text	Value	Value 80; SKU max 30, unique within the product, becomes the variant product's code; barcode 80		Red / TST-1001-RED	Same SKU twice -> 'Each variant needs its own SKU.'; empty value -> 'Enter valid text (maximum 80 characters).'
Price Difference / Cost Difference	فرق السعر / فرق التكلفة	Money	No	2 decimals, cannot be negative here; variant price = parent price + difference	0	50.00	'-10' -> 'Negative values are not allowed.'

Product > E-commerce

Field	Arabic label	Type	Required	Rules and limits	Example	Refused when
Publish Online / Featured	النشر عبر الإنترنت / مميز	Toggle	No	Recorded; published once a channel is connected	On
Web Name / URL Slug / Web Category	الاسم على الموقع / رابط الصفحة / فئة الموقع	Text	No	160 / 120 / 120 characters; slug a-z 0-9 and single hyphens (screen converts what you type)	test-office-chair-tst-1001	(API) 'Chair_1' -> 'Use lower-case letters, digits and hyphens.'
SEO Title / SEO Description / Sort Order / Web Description	عنوان SEO / وصف SEO / ترتيب العرض / الوصف على الموقع	Text / Number / Rich text	No	70 / 160 characters; whole number; 10000 characters	Test chair	SEO title 71 characters -> 'Enter valid text (maximum 70 characters).'

Product > Documents

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Document type / Title (optional) / file	نوع المستند / العنوان / الملف	Select / Text / File	Type, file	Datasheet, Manual, Certificate, SDS, Drawing, Specification, Warranty, Compliance Document, Product Image, Other; PDF, PNG, JPEG, WebP, text, CSV, Word, Excel; up to 10 MB; only after first save		Datasheet / test.pdf	A .zip -> 'Attach a PDF, an image, a Word or Excel file, or text.'; empty file -> 'That file is empty.'; 12 MB -> 'Keep a document under 10 MB.'

Product > Notes

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Internal / Sales / Purchase / Warehouse / Manufacturing Notes	ملاحظات داخلية / المبيعات / المشتريات / المستودع / التصنيع	Text	No	Max 2000 each		Check stitching

Product > Controls & History

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Custom Fields	الحقول المخصصة	By definition	Conditional	Product custom fields from Configuration > Custom fields			Required one empty -> '<Label> is required.'

Product > General > Company Access

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Companies (shared with)	الشركات	Checkbox list + Apply sharing	No	Only companies you belong to and where you hold product.manage; the current company always stays; unsharing needs zero stock there (the copy is archived there)		Tick a second test company	A company where you lack product.manage -> 'You cannot create products in <CODE>.'; unshare with stock -> '<CODE> still holds stock of <PRODUCT>; it stays shared until that stock is zero.'; same code already a different shared product -> '<CODE> already has a different shared product <PRODUCT>.'
Cost by company: Standard Cost / Sales Price	التكلفة المعيارية / سعر البيع	Money per company	No	Each company keeps its own cost and price; cost needs product.cost.view in that company		AED 450 / 899 in company 2	No cost right there -> 'You cannot see or set cost in that company.'

Duplicate Product

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
New product code / New product name	رمز المنتج الجديد / اسم المنتج الجديد	Text	No	Blank code = '<CODE>-COPY' (then -COPY2...); blank name = '<name> (copy)'; same code rules		TST-1002 / Test chair B
Copy pricing / purchasing / packaging / BOM / routes / quality / documents	نسخ التسعير / المشتريات / التعبئة / ...	Checkboxes	No	Basic information always copied; barcodes, PLU, scale settings, alternates, variants never; without Copy pricing price and cost are 0; BOM / routes only with Manufacturing		Copy pricing

Create Sale / Create Purchase

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Customer / Supplier	العميل / المورد	Select	Yes	Sale: Customer or Customer & vendor; Purchase: defaults to the preferred supplier reference		CUST-00001	(API) none and no supplier reference -> 'Choose the supplier.'
Quantity	الكمية	Number	Yes	Defaults 1	1	5

Print Barcode Labels

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Labels	الرمز / عدد الملصقات	Text / Number	Code	Code must be one of this product's codes; count 1-120 (outside is clamped)	12	Primary barcode / 24	(URL) another product's code -> 'Print a label for one of this product's own codes.'

Product configuration master (all kinds)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code	الرمز	Text	Yes	2-30 A-Z 0-9 _ -; upper-cased; fixed after creation		FURN	'F' -> 'Use 2–30 letters, digits, underscores or hyphens.'; changed via API -> 'Master codes cannot change after creation.'
Name	الاسم	Text	Yes	Max 160 (units 20, variant attributes 40); variant attribute names unique (case-insensitive)		Furniture	Unit name of 21 characters -> 'Enter valid text (maximum 20 characters).'; second 'Color' -> 'There is already a variant attribute with this name.'
Arabic name / Description	الاسم بالعربية / الوصف	Text	No	160 / 1000 characters		أثاث
Status	الحالة	Select	Yes	Active / Archived; an archived master is no longer offered but products already using it keep it	Active	Archived

Product categories

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Parent category	الفئة الرئيسية	Select	No	Another active category; no loops; only categories have a parent		Office	Making a parent its own grandchild -> 'Category hierarchy cannot contain a cycle.'; (API) parent on a brand -> 'Only categories have a parent.'
Costing method	طريقة التكلفة	Select	Yes	Average cost (AVCO), First in first out (FIFO), Standard cost; affects future movements only	Average cost (AVCO)	FIFO	(API) 'lifo' -> 'Choose a costing method: avco, fifo, standard.' (list as configured)
Valuation	التقييم	Select	Yes	Automated / Periodic (manual)	Automated	Automated	(API) other -> 'Choose a valuation mode: ...'
Stock valuation / Stock input / Stock output account	حساب تقييم / مدخلات / مخرجات المخزون	Select (accounts)	No	An account of this company; blank = system default	System default	1300 Inventory	(API) another company's account -> 'Choose an account from this company's chart.'

Units of measure

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Dimension	نوع القياس	Select	Yes	count, weight, length, volume, area, time	count	weight	(API) 'speed' -> 'Choose a unit dimension.'
Reference ratio	نسبة التحويل	Number	Yes	Above 0, up to 6 decimals; quantity in the reference unit (kg = 1, g = 0.001); name, dimension and ratio frozen once a product uses the unit	1	0.001	0 -> 'Enter a positive value.'; '0.0000001' -> 'Use at most 6 decimal places.'; change on a used unit -> 'A unit used by products cannot be redefined. Create a new unit.'

Variant attributes

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Name (rename)	الاسم	Text	Yes	Cannot be renamed once a product variant uses it			Rename 'Color' after use -> 'A variant attribute used by products cannot be renamed. Archive it and add a new one.'

Updated 3 October 2026