Fixed Assets troubleshooting
The messages you may meet in Fixed Assets, what each one means and how to fix it.
How to use this table
Find the message you saw, read what it means, then follow the fix.
Messages
| Message | What it means | Fix |
|---|---|---|
| 'This field is required.' | A required field is blank. | Fill in the field. |
| 'Somebody other than whoever prepared a capitalisation must approve it.' | You tried to capitalise an asset you prepared. | Ask another user with asset.approve. |
| 'Somebody other than whoever prepared a category must approve it.' | You tried to activate your own category. | Ask another approver. |
| 'Somebody other than whoever prepared a depreciation run must approve it.' | The run's proposer tried to approve it. | A different approver presses Approve and post. |
| 'Somebody other than whoever prepared this disposal must approve it.' | The person who proposed a change tried to approve it. This applies to transfers, impairments and estimate changes as well. | A different approver decides it in Changes to approve. |
| 'Another asset of this company carries that tag.' | The tag is already used. | Use a different tag or leave it blank. |
| 'Choose the line of a supplier bill this asset was bought on.' | The source is a bill but no bill line was chosen. | Pick the Bill line. |
| 'Capitalise from a posted bill.' | The bill is still a draft. | Post the bill first. |
| 'Only 0.00 of that bill line is left to capitalise.' | The bill line has been used up by other assets (the figure shows what is left). | Reduce the cost or choose another line. |
| 'Name the account the acquisition is paid from or owed to.' | A typed acquisition has no paying account. | Enter an active asset, liability or equity account. |
| 'Depreciation already taken cannot exceed the cost.' | The opening depreciation is larger than the cost. | Correct the amount. |
| 'Say the last month the opening depreciation covers.' | Opening depreciation was entered without its last month. | Fill in Last month it covers. |
| 'An asset is put to use on or after it is acquired.' | In use from is before Acquired on. | Correct the dates. |
| 'This accounting period is locked.' | The date falls on or before the lock date. | Choose a date in an open period, or ask Finance to unlock it. |
| 'Nothing is due up to 2026-09.' | Every row up to that month is already posted, or none is planned. | Pick a later month. |
| 'A depreciation run is already waiting for approval.' | Another proposed run exists. | Approve or cancel it first. |
| 'A change to this asset is already waiting for approval.' | The asset has an open change. | Decide the open change first. |
| 'An impairment brings the carrying amount (900.00) down; the recoverable amount is not below it.' | The recoverable amount is not lower than the carrying amount. | Enter a lower amount. |
| 'IT has no impairment expense account.' | The category lacks the impairment accounts needed on approval. | Add the account to a new category version. |
| 'A scrapped asset has no proceeds; sell it instead.' | Proceeds were entered on a scrapped disposal. | Choose Sold, or remove the proceeds. |
| 'Change the months left, the residual value, or both.' | An estimate change has neither value. | Enter at least one. |
| 'Say where it moves to, or who holds it now.' | A transfer has no new location or department. | Enter at least one. |
| 'A declining-balance category needs its annual rate.' | The rate is blank or 0. | Enter a rate above zero. |
| 'Another category has that code.' | The category code is used. | Use another code. |
| 'This record changed; reload it and try again.' | Someone else saved first. | Reload and repeat your change. |