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Maintenance · Reference

Field reference

Every field on every Maintenance form: label in English and Arabic, type, whether it is required, its limits, a valid example and what the system refuses.

On this page (48)

New Asset / Asset 360 > Asset Information Asset 360 > Asset Information New Asset / New Child Asset Asset 360 > Edit (API)Asset 360 > rail Report an Issue Report an Issue (API / offline)Request record > Reject Request record > Approve (API note)Request record > Create Work Order New Work Order New Work Order / Schedule Work order (API only)Work order > Assign Work order > Pause / Cancel / Reopen Work order > Complete Work order > Tasks > Add Task Work order > Tasks (row)Work order > Labor > Record Labor Work order > Parts > Add Part Work order > Parts > Issue / Return Unused Work order > Request Shortage Work order > Create Purchase Order Work order > Failure Analysis Record Downtime Record Downtime (API)Schedule Maintenance (New Plan)Plan (API only)Asset 360 > Add Meter Log Meter Reading New Inspection Inspection record Asset 360 > Add Warranty Asset 360 > Create Warranty Claim Record Calibration Add Cost New Contract Record Visit Locations > New Location Maintenance Teams > New Technicians > New Inspection Templates > New Template Alert Rules > New IoT Sensors > New Asset Types / Categories / Failure Codes / Root Causes / Warranty Types > Add Maintenance Settings Applications > Maintenance > Features Applications > Maintenance > Fields

New Asset / Asset 360 > Asset Information

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset Code	رمز الأصل	Text	No	Max 40, stored in CAPITALS; unique per company; empty on a new asset = next AST-000001 style number; cannot be blanked on edit	Automatic (AST-nnnnnn)	HVAC-DXB-001	A code another asset has -> 'Another asset already has that code.'; blank on edit -> 'Give the asset a code.'
Asset Name	اسم الأصل	Text	Yes	Max 200		Chiller 1 - Al Quoz Warehouse	(empty) -> 'Give the asset a name.'
Asset Type	نوع الأصل	Select (Asset Types list)	No	Must be a code in the Asset Types list		HVAC	(API) 'XYZ' -> 'Choose one from the list.'
Category	الفئة	Select (Asset Categories list)	No	Must be a code in the Asset Categories list; condition rules can target a category		CHILLER	(API) unknown code -> 'Choose one from the list.'
Manufacturer	الشركة المصنعة	Text	Conditional	Max 120. Field rule 'Asset manufacturer': Hidden = not shown and a value sent is refused; Required = asset not saved without it		Carrier	Rule Required, empty -> 'Asset manufacturer is required by this company.'; rule Hidden, value sent (API) -> 'Asset manufacturer is turned off for this company.'
Model	الطراز	Text	No	Max 120		30XA-252
Serial Number	الرقم التسلسلي	Text	Conditional	Max 120; searchable; can be scanned. Field rule 'Asset serial number' Hidden / Required		SN-TEST-0001	Rule Required, empty -> 'Asset serial number is required by this company.'
Location	الموقع	Select (locations, full path)	No	An active location of this company; a request on this asset takes its location		Al Quoz - Warehouse 2 - Plant room	(API) other company's location -> 'Choose a location of this company.'
Installation Date	تاريخ التركيب	Date	No	YYYY-MM-DD; availability is counted from this date when it is later than 1 January		2026-01-15	(API) '15/01/2026' -> 'Enter a date as YYYY-MM-DD.'
Purchase Cost	تكلفة الشراء	Money (AED)	No	Shown and sent only with maintenance.cost.view; not below 0; part of lifecycle cost	0	185000.00	-5 -> 'It cannot be less than 0.'; 'abc' -> 'Enter a number.'; without cost.view (API) -> 'You do not have permission for this action.'
Criticality	الأهمية	Select	Yes	Low, Medium, High, Critical; copied to new work orders	Medium	High	(API) 'SEVERE' -> 'Choose how critical it is.'

Asset 360 > Asset Information

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Barcode / QR	الباركود / QR	Text	No	Max 120; scanning this value opens the asset. Shows the asset code when empty		BC-100200
Asset Status	حالة الأصل	Select	Yes	Active, Inactive, Under Maintenance, Breakdown, Out of Service, Decommissioned, Disposed. Under Maintenance / Breakdown / Out of Service count as 'down'. Decommissioned / Disposed assets take no new work order and are never moved by work	Active	Active	(API) 'BROKEN' -> 'Choose a status.'
Company	الشركة	Read only	Yes	The current company		(shown)
Branch	الفرع	Select (branches)	No	A branch of this company; copied to new work orders; used as a journal dimension on parts issue		Dubai branch	(API) other company's branch -> 'Choose a branch of this company.'
Department	القسم	Select (Department dimension)	No	Active value of the Department dimension		Facilities	(API) unknown id -> 'Choose a value of this company.'
Responsible Person	المسؤول	Select (employees)	No	Employees not terminated / candidate / offered		A test employee	(API) other company's employee -> 'Choose a employee of this company.'
Purchase Date	تاريخ الشراء	Date	No	YYYY-MM-DD		2025-12-20
Warranty Start / Warranty End	بداية الضمان / نهاية الضمان	Date	No	End not before start. Overwritten by the longest warranty record added		2026-01-15 / 2028-01-14	End 2025-01-01 with start 2026-01-15 -> 'The warranty cannot end before it starts.'

New Asset / New Child Asset

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Parent Asset	الأصل الأب	Asset picker	No	Another asset of this company; cannot be itself or one of its own children; cost, downtime, failures and open work roll up to the parent		Production Line 1	(API) set a child as the parent -> 'An asset cannot sit under itself or its own child.'

Asset 360 > Edit (API)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Revision	رقم المراجعة	Hidden number	Yes	Sent on save; must equal the stored revision		(automatic)	Stale tab -> 'Someone else changed this asset. Reload it and try again.'

Asset 360 > rail

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset picture	صورة الأصل	Image upload	No	Any image; stored as a record attachment and linked to the asset (maintenance.edit)		chiller.jpg

Report an Issue

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset	الأصل	Asset picker	No	Optional ('Not sure / no asset') but approval and conversion need it; an asset of this company. Type Breakdown with an asset puts the asset to Breakdown at once		CHL-001	(API) other company's asset -> 'Choose an asset of this company.'
Issue	المشكلة	Text	Yes	Max 240		Chiller tripping on high pressure	(empty) -> 'Say what the problem is.'
Priority	الأولوية	Select	Yes	Low, Normal, High, Urgent	Normal	High	(API) 'asap' -> 'Choose a priority.'
Severity	الخطورة	Select	Yes	Low, Medium, High, Critical	Medium	High	(API) 'major' -> 'Choose a severity.'
Maintenance Type	نوع الصيانة	Select	Yes	11 types: Corrective, Preventive, Predictive, Condition Based, Emergency, Inspection, Calibration, Breakdown, Improvement, Shutdown, Warranty	Corrective	Breakdown	(API) 'repair' -> 'Choose a maintenance type.'
Source	المصدر	Select	Yes	Screen offers Manual, Employee ESS, Helpdesk, Production, Fleet, Project, API; server also accepts iot, inspection, ai	Manual	Helpdesk	(API) 'email' -> 'Choose where the request came from.'
Location	الموقع	Text	Conditional	Max 160. Field rule 'Request location' Hidden / Required		Warehouse 2, plant room	Rule Required, empty -> 'Request location is required by this company.'
Description	الوصف	Long text	No	Max 20,000		Trips 3 times a day since Monday

Report an Issue (API / offline)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
client_uuid	معرف العميل	Hidden text	No	Max 40; a second submit with the same value returns the first request instead of a new one		(random UUID made by the browser)

Request record > Reject

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Reason	السبب	Long text	Yes	Max 500; stored as the decision note		Duplicate of an open request	(empty) -> 'Say why it is rejected.'

Request record > Approve (API note)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Note	ملاحظة	Text	No	Max 500; stored as the decision note		Approved for this week

Request record > Create Work Order

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Team / Technician	الفريق / الفني	Select	No	Active teams / technicians of this company; the technician is set on the new Draft work order and notified		HVAC team / a test technician

New Work Order

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset	الأصل	Asset picker	Yes	An asset of this company not Decommissioned / Disposed; criticality, branch, cost centre, project and team copy from the asset; can be changed only while Draft / Approved		CHL-001	(empty) -> 'Choose the asset.'; a disposed asset -> 'That asset is no longer in service.'
Issue	المشكلة	Text	Yes	Max 240		Replace condenser fan motor	(empty) -> 'Say what the job is.'
Maintenance Type	نوع الصيانة	Select	Yes	11 types. Corrective / Emergency / Breakdown are 'repairs': completing needs a failure record and their downtime is unplanned	Corrective	Corrective	(API) 'fix' -> 'Choose a maintenance type.'
Priority	الأولوية	Select	Yes	Low, Normal, High, Urgent (Urgent shows in Breakdowns)	Normal	Urgent	(API) 'top' -> 'Choose a priority.'
Team	الفريق	Select	No	Active maintenance team of this company; default the asset's team		HVAC team	(API) other company's team -> 'Choose a maintenance team of this company.'
Technician	الفني	Select	No	Active technician of this company; the technician's user gets a bell notification 'WO-... assigned to you'		A test technician	(API) other company's technician -> 'Choose a technician of this company.'
Estimated Hours	الساعات المقدرة	Number	No	Not below 0; used for workload	0	4	-1 -> 'It cannot be less than 0.'
Description	الوصف	Long text	No	Max 20,000		Fan motor bearing noisy

New Work Order / Schedule

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Planned Start	البداية المخططة	Date and time	Conditional	Needed to Schedule; shown on the calendar and workload		2026-10-05 08:00	Schedule with it empty -> 'Say when it is planned to start.'
Planned Finish	النهاية المخططة	Date and time	No	Not before Planned Start; a passed planned finish on an open job = Overdue		2026-10-05 12:00	Before the start -> 'It cannot finish before it starts.'

Work order (API only)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Vendor / Contract / Branch / Cost Centre / Project / Project Task / Cost Code / Meter	المورد / العقد / الفرع / مركز التكلفة / المشروع / مهمة المشروع / رمز التكلفة / العداد	References	No	Each must belong to this company; a meter must be on the work order's asset. Not editable on the screen today		(API)	Meter of another asset -> 'Choose a meter of this asset.'; other company's project -> 'Choose a project of this company.'

Work order > Assign

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Technician	الفني	Select	Yes	Active technician of this company		A test technician	(empty) -> 'Choose the technician.'

Work order > Pause / Cancel / Reopen

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Reason	السبب	Long text	Yes	Max 300; kept as the hold reason (pause / cancel)		Waiting for permit to work	Pause empty -> 'Say why the job is paused.'; Cancel empty -> 'Say why it is cancelled.'; Reopen empty -> 'Say why it is reopened.'

Work order > Complete

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Failure Code / Root Cause / Cause / Corrective Action	رمز العطل / السبب الجذري / السبب / الإجراء التصحيحي	Select + text	Conditional	Asked only on a repair type with no failure recorded yet; failure code from the Failure Codes list; cause max 500, corrective action max 1000		ELEC / SUPPLY / Loose terminal / Re-terminated	Repair with no failure -> 'Record what failed (failure code and cause) before completing a repair.'; failure code empty -> 'Choose the failure code or describe the symptom.'
Meter Reading at Completion	قراءة العداد عند الإتمام	Number	No	Shown when the work order has a meter (plan jobs); recorded as a reading with source Work Order; a counter cannot go below its current value		12500	Lower than the counter -> 'This counter was at 12600 h. A smaller reading is recorded as a meter reset.'
Customer / Supervisor Signature	توقيع العميل / المشرف	Text (typed name)	No	Max 160		Test Supervisor
Completion Notes	ملاحظات الإتمام	Long text	No	Max 20,000		Motor replaced, tested 30 min

Work order > Tasks > Add Task

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Task	المهمة	Text	Yes	Max 240; new tasks get sequence +10		Isolate power and lock out	(empty) -> 'Say what the task is.'
Planned Time (h)	الوقت المخطط (س)	Number	No	Not below 0		0.5	-2 -> 'It cannot be less than 0.'
Technician	الفني	Select	No	Active technician of this company		A test technician

Work order > Tasks (row)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Status	الحالة	Select	Yes	Open, In Progress, Done, Skipped; Skipped needs a Result first; Complete is refused while any task is Open / In Progress	Open	Done	Skipped with no result -> 'Say why the task is skipped.'
Actual Time / Result	الوقت الفعلي / النتيجة	Number / Text	No	Actual time not below 0; result max 500; saved when the box loses focus		0.75 / OK

Work order > Labor > Record Labor

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Technician	الفني	Select	Yes	Default the work order's technician; must be a technician of this company		A test technician	None on the job and none chosen -> 'Choose the technician.'
Hours	الساعات	Number	Yes	More than 0. Cost = hours x technician hourly cost, or the company default labour rate when the technician has none		2.5	0 -> 'Enter the hours worked.'; -1 -> 'It cannot be less than 0.'
Note	ملاحظة	Text	No	Max 300		Overtime Friday

Work order > Parts > Add Part

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Item	الصنف	Select (stocked products)	Yes	An active Goods product of this company (services refused)		A test spare part (e.g. V-belt B52)	(empty) -> 'Choose the part.'; (API) a service product -> '<code> is not a stocked product.'
Required Qty	الكمية المطلوبة	Number	Yes	More than 0; on edit cannot go below what is already issued (net of returns)	1	2	0 -> 'Enter how many are needed.'; (edit) 1 when 2 issued -> 'It cannot need fewer than have already been issued.'
Warehouse	المستودع	Select	Yes	Active warehouse of this company; default = Settings default warehouse, then the company default, then the first by code; cannot change while reserved or issued		Main warehouse	Company with no warehouse -> 'Choose the warehouse the parts come from.'; change after reserving -> 'Release the reservation before changing the warehouse.'
Reserve it in Inventory now	احجزها في المخزون الآن	Tick box	No	Reserves as much free stock as possible; lot/serial-tracked products are never reserved	Ticked	Ticked

Work order > Parts > Issue / Return Unused

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Quantity per line	الكمية لكل سطر	Number	No	Issue: up to required - (issued - returned). Return: up to issued - returned. Lot/serial products are refused		2	Issue more than room -> '<part>: at most 2 can be issued.'; more than free stock -> 'Only 1 of <code> is available at <warehouse>.'; tracked product -> '<code> is tracked by lot or serial - issue it from Inventory, then add its cost here.'

Work order > Request Shortage

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Vendor	المورد	Select (vendors)	Yes	Supplier partner of this company		A test supplier LLC	(empty) -> 'Choose the vendor to ask.'; nothing short -> 'Nothing is short: stock covers every part.'

Work order > Create Purchase Order

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Vendor	المورد	Select (vendors)	Yes	Supplier of this company; one purchase order per work order		A test contractor LLC	(empty) -> 'Choose the vendor.'; second PO -> 'This work order already has a purchase order.'
Service / Quantity / Price	الخدمة / الكمية / السعر	Text / Number / Money	Conditional	One line; product = MNT-SERVICE service product (created on first use); VAT rate 5 %; description max 200	Issue text / 1 / 0	Rewind motor / 1 / 1200.00

Work order > Failure Analysis

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Failure Code	رمز العطل	Select (Failure Codes)	Conditional	Failure code or a symptom (10 characters kept) is needed		MECH	Both empty -> 'Choose the failure code or describe the symptom.'
Failure Type / Symptom / Cause	نوع العطل / العَرَض / السبب	Text	No	Max 40 / 500 / 500		Wear / Bearing noise / No lubrication
Root Cause	السبب الجذري	Select (Root Cause Codes)	No	Code from the list		LUBRICATION	(API) unknown -> 'Choose one from the list.'
Corrective Action / Preventive Action	الإجراء التصحيحي / الإجراء الوقائي	Text	No	Max 1000 each		Replaced bearing / Add to monthly greasing
5 Why	الأسئلة الخمسة (لماذا)	5 text boxes	No	Up to 5, max 300 each; empty ones dropped		Why 1: bearing seized
Fishbone (Man, Machine, Method, Material, Measurement, Environment)	مخطط عظم السمكة	6 boxes, one cause per line	No	Up to 10 causes per bone, max 200 each		Environment: dust

Record Downtime

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset	الأصل	Asset picker	Yes	Asset of this company; taken from the work order when recorded on a job		CHL-001	(empty) -> 'Choose the asset.'
Downtime Start	بداية التوقف	Date and time	Yes	Stored in UTC, shown in local time	Now	2026-10-01 09:00
Downtime End	نهاية التوقف	Date and time	No	Not before start; empty = still running; hours = end - start (2 decimals); cost = hours x Settings downtime rate when no cost given		2026-10-01 13:30	Before start -> 'Downtime cannot end before it starts.'
Reason	السبب	Select (Downtime reasons)	No	Breakdown, Preventive maintenance, Waiting for parts, Planned shutdown, Utility failure		UTILITY	(API) unknown -> 'Choose one from the list.'
Planned downtime	توقف مخطط	Tick box	No	Unplanned downtime lowers availability and MTBF; planned does not	Not ticked	Not ticked
Production Impact	الأثر على الإنتاج	Text	No	Max 300		Line 1 stopped, 400 cartons lost

Record Downtime (API)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Cost	التكلفة	Money	No	Needs maintenance.cost.view; not below 0		1500.00	Without cost.view -> 'You do not have permission for this action.'

Schedule Maintenance (New Plan)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Plan Name	اسم الخطة	Text	Yes	Max 200; numbered MP-00001		Quarterly chiller service	(empty) -> 'Name the plan.'
Maintenance Type	نوع الصيانة	Select	Yes	11 types; Condition Based / Predictive show under Condition-Based Plans	Preventive	Preventive
Trigger	المشغل	Select	Yes	Time (calendar), Meter, Runtime, Distance, Cycles, Usage, Whichever Comes First	Time	Whichever Comes First	(API) 'weekly' -> 'Choose what triggers it.'
Every / Unit	كل / الوحدة	Whole number + Days/Weeks/Months/Years	Conditional	Needed for Time and Whichever First; more than 0. 31 Jan + 1 month = 28/29 Feb	3 Months	3 Months	0 -> 'Say how often: every how many days, weeks, months or years.'; (API) unit 'fortnight' -> 'Choose days, weeks, months or years.'
First Due	أول استحقاق	Date	No	Calendar plans: the first due date for each asset; empty = today + interval	Today	2026-10-15
Meter Type	نوع العداد	Select (8 meter types)	Conditional	Needed for meter triggers and Whichever First; the asset must have a meter of this type for the meter side to fire		Operating Hours (h)	(empty) -> 'Choose the meter it follows.'
Every (on the meter)	كل (على العداد)	Number	Conditional	More than 0; next due meter = current reading + interval		500	0 -> 'Say every how much on the meter.'
Lead Time (days)	مهلة التجهيز (أيام)	Whole number	No	Not below 0; a calendar job is generated this many days before its due date	7	7	-1 -> 'It cannot be less than 0.'
Estimated Labor Hours	ساعات العمل المقدرة	Number	No	Not below 0; generated job finishes start + this many hours (1 h when 0)		4
Default Team / Default Technician	الفريق الافتراضي / الفني الافتراضي	Select	No	With a technician the generated job is Assigned, otherwise Scheduled		HVAC team / a test technician	(API) other company's technician -> 'Choose a technician of this company.'
Inspection Checklist	قائمة الفحص	Select (templates)	No	Each generated job also gets a planned inspection from this template		Safety Inspection	(API) other company's template -> 'Choose a inspection template of this company.'
Assets	الأصول	Asset chips	Yes	At least one asset of this company on a new plan; removed assets are switched off, not deleted		CHL-001, CHL-002	None -> 'Choose the assets the plan applies to.'; other company's asset -> 'Choose assets of this company.'
Checklist (one task per line)	قائمة المهام (مهمة في كل سطر)	Long text	No	Each line becomes a task (max 240) on every generated job		Clean filter\nCheck refrigerant\nTest operation

Plan (API only)

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Priority / Default Parts / Instructions / Asset Category	الأولوية / القطع الافتراضية / التعليمات / فئة الأصل	Select / list / text	No	Parts: product + quantity more than 0, added (reserved) on every generated job; instructions max 20,000. Not settable on the screen today		(API)	Part quantity 0 -> 'Each part needs a quantity.'

Asset 360 > Add Meter

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Meter Type	نوع العداد	Select	Yes	Operating Hours (h), Odometer (km), Cycle Count, Production Qty, Energy Usage (kWh) are counters; Temperature (°C), Pressure (bar), Vibration (mm/s) are gauges. One meter of each type per asset	Operating Hours	Operating Hours	Second meter of the same type -> 'This asset already has that meter.'

Log Meter Reading

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Meter	العداد	Select	Yes	An active meter of the asset		Operating Hours (h)	Switched-off meter (API) -> 'That meter is switched off.'; none -> 'Choose the meter.'
Reading	القراءة	Number	Yes	A counter cannot go below its current value unless 'meter was replaced or reset' is ticked; readings are never edited		12650	12500 when at 12600 -> 'This counter was at 12600 h. A smaller reading is recorded as a meter reset.'; 'abc' -> 'Enter a number.'
Read At	وقت القراءة	Date and time	No	Not more than 5 minutes in the future; an older read time does not change the meter's current value	Now	Now	Tomorrow -> 'A reading cannot be in the future.'
The meter was replaced or reset	تم استبدال العداد أو تصفيره	Tick box	No	Counters only; the note starts 'Meter reset.'		Ticked with reading 5
Note	ملاحظة	Text	No	Max 300		Read during PM

New Inspection

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Template	النموذج	Select	Yes	Inspection template of this company; its checks are copied	First template	Safety Inspection	(API) none -> 'Choose the inspection template.'
Asset	الأصل	Asset picker	Yes	Taken from the work order when made on a job		CHL-001	(empty) -> 'Choose the asset.'; other company's work order (API) -> 'Choose a work order of this company.'
Scheduled On	موعد الفحص	Date	No		Today (company date)	2026-10-06
Inspector	المفتش	Select (technicians)	No	Technician of this company		A test technician

Inspection record

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Response (Pass / Fail / N/A)	الاستجابة (ناجح / فاشل / لا ينطبق)	Buttons	Yes (to complete)	Needed on every pass/fail check before Complete		Pass	(API) 'ok' -> '<question>: answer Pass, Fail or N/A.'; unanswered on Complete -> 'Answer every check first: <question>'
Response (Measurement)	الاستجابة (قياس)	Number	Yes (to complete)	Pass when min <= value <= max (either limit may be missing)		6.5 (limits 5-8 bar)	'high' -> 'Enter a number.'
Response (Text / Photo)	الاستجابة (نص / صورة)	Text	No	Max 500; any text counts as passed; photo = a reference only (no capture)		Nameplate photo ref P-001
Note	ملاحظة	Text	No	Max 300 per check		Guard bolt loose

Asset 360 > Add Warranty

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Warranty Type	نوع الضمان	Select (Warranty Types)	No	Max 40	MANUFACTURER	EXTENDED
Provider	المزود	Select (vendors)	No	Supplier of this company		A test supplier LLC	(API) other company's partner -> 'Choose a vendor of this company.'
Start Date / End Date	تاريخ البداية / تاريخ النهاية	Date	Yes	End not before start; the longest warranty is copied to the asset; state Valid / Expiring (60 days) / Expired	Start today	2026-10-01 / 2028-09-30	End empty -> 'Enter when the warranty starts and ends.'; end before start -> 'The warranty cannot end before it starts.'
Coverage	التغطية	Select	No	Parts & Labor, Parts only, Labor only, Full cover	Parts & Labor	Parts only
Reference	المرجع	Text	Conditional	Max 80. Field rule 'Warranty reference' Hidden / Required		WTY-TEST-123	Rule Required, empty -> 'Warranty reference is required by this company.'
Terms	الشروط	Long text	No	Max 1000		Excludes misuse

Asset 360 > Create Warranty Claim

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Claim Reference / Amount Claimed / Notes	مرجع المطالبة / المبلغ المطالب به / ملاحظات	Text / Money / Text	No	Only while the warranty is valid today; reference max 80; amount not below 0; numbered WCL-00001, status Draft		CLM-TEST-9 / 2400.00	Expired warranty -> 'The warranty is not valid today, so there is nothing to claim.'; no warranty -> 'This asset has no warranty to claim on.'

Record Calibration

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Performed On	تاريخ التنفيذ	Date	No		Today	2026-10-02
Result	النتيجة	Select	Yes	Pass / Fail. Fail sets next calibration = performed date and raises a high-priority request	Pass	Pass	(API) 'ok' -> 'Say whether it passed.'
Measured / Tolerance	القيمة المقاسة / التفاوت المسموح	Text	No	Max 120 / 60; tolerance defaults to the asset's		0.02 mm / ±0.05 mm
Certificate	الشهادة	Text	Conditional	Max 120. Field rule 'Calibration certificate' Hidden / Required		CAL-CERT-TEST-1	Rule Required, empty -> 'Calibration certificate is required by this company.'
Interval (days)	الفاصل (أيام)	Whole number	No	Used only when the asset has no interval of its own; pass: next due = performed + interval		180
Performed By / Vendor / Notes	نفذه / المورد / ملاحظات	Text / Select / Text	No	160 / supplier / 1000		Test Lab LLC
Cost	التكلفة	Money	No	Not below 0; booked in the ledger as Vendor (with vendor) or Other		350.00

Add Cost

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset	الأصل	Asset picker	Yes	Taken from the work order when added on a job		CHL-001	(empty) -> 'Choose the asset.'
Category	الفئة	Select	Yes	Labor, Parts, Vendor, Travel, Tools, Downtime, Other	Other	Travel	(API) 'fuel' -> 'Choose a cost category.'
Amount	المبلغ	Money (AED)	Yes	More than 0; rounded to 2 decimals		120.00	0 -> 'Enter the amount.'; closed job -> 'A closed work order's costs are final. Reopen it first.'
Date / Vendor / Description	التاريخ / المورد / الوصف	Date / Select / Text	No	Default today; description max 300		2026-10-02 / - / Taxi to site

New Contract

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Contract Name	اسم العقد	Text	Yes	Max 200; numbered AMC-00001		HVAC AMC 2026	(empty) -> 'Name the contract.'
Kind	النوع	Select	Yes	Annual Maintenance Contract, Service Agreement, Warranty Contract, Rental Maintenance	AMC	AMC	(API) 'lease' -> 'Choose the kind of contract.'
Vendor	المورد	Select (vendors)	Yes	Supplier of this company		A test contractor LLC	(empty) -> 'Choose the vendor.'
Start / Expiry	البداية / الانتهاء	Date	Yes	Expiry not before start; 'expiring' within 60 days	Start today	2026-01-01 / 2026-12-31	Expiry empty -> 'Enter when the contract starts and ends.'; before start -> 'The contract cannot end before it starts.'
Visits Included / Response SLA (hours)	الزيارات المشمولة / زمن الاستجابة (ساعات)	Whole number	No	Not below 0; 0 visits = unlimited (∞)	4 / 24	4 / 24
Value	القيمة	Money	No	Not below 0; shown only with cost.view		24000.00
Parts included / Labor included / Coverage / Assets covered	القطع مشمولة / العمالة مشمولة / التغطية / الأصول المشمولة	Tick boxes / text / asset chips	No	Coverage max 300; assets of this company	Parts no, Labor yes	Labor yes; CHL-001	(API) other company's asset -> 'Choose the asset.'

Record Visit

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Contract / Vendor	العقد / المورد	Select	Yes (one of them)	A contract sets the vendor; without a contract choose the vendor		AMC-00001	Neither -> 'Choose the vendor.'
Asset / Visit Date / Status	الأصل / تاريخ الزيارة / الحالة	Picker / Date / Select	No	Status Planned, Done, Cancelled; date default today; inside the contract dates = Within Contract	today / Done	CHL-001 / 2026-10-02 / Done	(API) status 'open' -> 'Choose a status.'
Cost / Notes	التكلفة / ملاحظات	Money / Text	No	Cost needs maintenance.cost.view; booked only when Done, outside the contract dates and with an asset; notes max 1000		800.00	Cost without cost.view -> 'You do not have permission for this action.'

Locations > New Location

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name	الرمز / الاسم	Text	Yes	Code max 40 CAPITALS unique; name max 160		DXB-WH2 / Warehouse 2	Used code -> 'That code is already used.'; empty -> 'Give it a code.' / 'Give it a name.'
Inside / Kind	داخل / النوع	Select	No	Parent location (no loops); kind Site, Building, Floor, Area, Room	- / Area	Al Quoz site / Building	(API) its own child as parent -> 'That would put the location inside its own child.'

Maintenance Teams > New

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name / Leader / Active	الرمز / الاسم / القائد / نشط	Text / Text / Employee / Tick	Code, Name	Code max 30 unique; name max 120; description max 500		HVAC / HVAC team	Used code -> 'That code is already used.'

Technicians > New

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Employee	الموظف	Select (employees)	Yes	One technician row per employee; the employee's user sees My Work		A test employee	(empty) -> 'Choose the employee.'; already a technician -> 'That employee is already a technician.'
Maintenance Team / Skills / Certification / Shift / Availability	فريق الصيانة / المهارات / الشهادة / الوردية / التوفر	Select / comma list / text / text / select	No	Up to 20 skills (40 chars each); certification 200; shift 40; availability Available, Busy, On leave	Available	HVAC team / HVAC, Electrical / DEWA licence / Day
Hourly Cost	تكلفة الساعة	Money	No	Shown and saved only with cost.view; not below 0; used for labour cost		85.00	Without cost.view (API) -> 'You do not have permission for this action.'

Inspection Templates > New Template

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name / Frequency	الرمز / الاسم / التكرار	Text / Text / Select	Code, Name	Code max 30 unique; frequency daily, weekly, monthly, quarterly, yearly, pre start, shutdown		FIRE / Fire pump weekly / weekly
Checks (Check, Response, Min, Max, Unit, Fail raises request)	البنود	Table	Yes	At least one check; question max 300; response Pass/Fail/N/A, Measurement (min/max), Text, Photo; unit max 20		Pump pressure, Measurement, 6, 10, bar, ticked	No checks -> 'Add at least one question.'; empty question -> 'Line 1 needs a question.'

Alert Rules > New

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name	الرمز / الاسم	Text	Yes	Code max 30 unique, name 160		CHL-HT / Chiller high temperature
Asset	الأصل	Asset picker	No	Empty = any asset (or a category via API)	Any asset	CHL-001
Meter Type / Operator / Threshold	نوع العداد / المعامل / الحد	Select / Select / Number	Yes	Operator >, >=, <, <=, =; threshold any number	- / > / 0	Temperature / > / 45	No meter type -> 'Choose the meter type it watches.'; (API) operator '!=' -> 'Choose how it compares.'
Action / Priority	الإجراء / الأولوية	Select	Yes	Alert and raise a request / Alert only; priority of the raised request	Raise request / high	Raise request / urgent

IoT Sensors > New

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name / Asset / Meter / Adapter / External Ref	الرمز / الاسم / الأصل / العداد / المحول / المرجع الخارجي	Text / Text / Picker / Select / Select / Text	Code, Name, Asset	Code max 40 unique; meter must be on that asset; adapter Webhook, MQTT bridge, Telematics, OPC UA; external ref max 120		TS-CHL-01 / Chiller temp probe / CHL-001 / Temperature / Webhook	No asset -> 'Choose the asset it is fitted to.'; meter of another asset -> 'Choose a meter of that asset.'

Asset Types / Categories / Failure Codes / Root Causes / Warranty Types > Add

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Code / Name / Arabic Name	الرمز / الاسم / الاسم بالعربية	Text	Code, Name	Code max 40, CAPITALS, spaces become _ and unique in the list; name 120; Arabic 120		ROOFTOP / Rooftop unit / وحدة سطحية	Used code -> 'That code is already in this list.'; no name -> 'Give it a name.'

Maintenance Settings

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Requests need approval before a work order is made	تحتاج الطلبات إلى اعتماد قبل إنشاء أمر العمل	Tick box	No	Off: New / Review requests can be converted directly	On	On
Work orders need approval before they are scheduled or started	تحتاج أوامر العمل إلى اعتماد قبل الجدولة أو البدء	Tick box	No	On: a Draft cannot be scheduled, assigned or started	Off	On	Start a Draft -> 'Approve the work order before starting it.'
A failed inspection raises a maintenance request	الفحص الفاشل ينشئ طلب صيانة	Tick box	No	One request per inspection	On	On
A work order is closed only with its costs recorded	لا يُغلق أمر العمل إلا بتسجيل تكاليفه	Tick box	No	On: Close needs total cost > 0	Off	On	Close with 0 cost -> 'This company closes a job only with its costs recorded.'
Post parts issues to accounting (stock -> maintenance expense)	ترحيل صرف القطع إلى المحاسبة	Tick box	No	Off: stock still moves, no journal	On	On
Default Warehouse for Parts	مستودع القطع الافتراضي	Select	No	Warehouse of this company		Main warehouse	(API) other company's -> 'Choose a warehouse of this company.'
Due Soon Window (days)	نافذة الاستحقاق القريب (أيام)	Whole number	No	Not below 0; Preventive Due tile and asset Due Soon	14	14	-3 -> 'It cannot be less than 0.'
Default Labor Rate / hour; Downtime Cost / hour	معدل العمالة الافتراضي / ساعة؛ تكلفة التوقف / ساعة	Money	No	Shown only with cost.view; not below 0	0 / 0	60.00 / 500.00	-1 -> 'It cannot be less than 0.'

Applications > Maintenance > Features

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Inspections / Calibration / Warranty and claims / Service contracts and vendor visits / Meters and condition monitoring	الفحوصات / المعايرة / الضمان والمطالبات / عقود الصيانة وزيارات الموردين / العدادات ومراقبة الحالة	On / Off switches	No	Off: saves through that feature's routes are refused and its menus go; records stay readable. 'Requests and work orders' cannot be turned off	On	Inspections Off	New inspection while off -> 'Inspections is disabled for this company.'

Applications > Maintenance > Fields

Field	Arabic label	Type	Required	Rules and limits	Default	Example	Refused when
Asset manufacturer / Asset serial number / Request location / Warranty reference / Calibration certificate	الشركة المصنعة للأصل / الرقم التسلسلي للأصل / موقع الطلب / مرجع الضمان / شهادة المعايرة	Normal / Hidden / Required	No	Hidden: field disappears from the form and a value sent is refused; Required: save refused without it	Normal	Serial number Required

Updated 3 October 2026