Maintenance · Reference

Screens and menus

Every Maintenance menu entry and screen: where to find it, what it is for, what its list shows and which permission it needs.

On this page (14)

Maintenance > Maintenance Maintenance > Operations Maintenance > Planning Maintenance > Assets Maintenance > Parts Maintenance > Costs Maintenance > Reports Maintenance > Configuration Assets > open an asset Work Orders > open a work order Maintenance Requests > open a request Preventive Maintenance > open a plan Inspections > open an inspection Administration > Applications

Maintenance > Maintenance

Maintenance Dashboard

What it is for: Today's picture of maintenance work, assets down, cost and downtime
List: columns and filters: Tiles: Open Work Orders, Overdue, Emergency Jobs, Due Today, Preventive Due, Assets Down, Waiting Parts, Waiting Vendor, Maintenance Cost (Month, cost.view only), Downtime Hours (Month). Cards: Work Orders by Status, Cost Trend (cost.view), Downtime Trend, Preventive vs Corrective, Top Cost Assets (cost.view), Failure Categories, Technician Utilization (30 days), Recently Updated Work Orders, Preventive Due
Buttons and actions: Report Issue (opens Requests), Work Orders; each tile opens its list; click a row to open the work order / asset
Permission needed: maintenance.view

My Work

What it is for: The signed-in technician's open jobs as cards (the user must be linked to an employee who is a technician)
List: columns and filters: Cards: number, status, issue, asset, type, planned start; scan box
Buttons and actions: Scan / type asset code, barcode or NFC tag -> Open Asset; Start Work, Pause Work (asks why), Resume, Open
Permission needed: maintenance.view

Maintenance Requests

What it is for: Problems reported by people or raised by the system, before they become jobs
List: columns and filters: #, Issue, Asset, Priority, Severity, Source, Requested By, Reported, Status, Work Order. Status filter (Open = New/Review/Approved, All, each status); search number/issue/requester/location; sort, group, paging
Buttons and actions: Report Issue (request.create); open a request
Permission needed: maintenance.view (list); maintenance.request.create (report)

Work Orders

What it is for: Every maintenance job
List: columns and filters: #, Asset, Description, Type, Priority, Status (+Overdue chip), Technician, Planned Start, Due (hidden), Finished (hidden), Cost (cost.view only). Queue pills with counts: Open, My Work, Overdue, Emergency, In Progress, Waiting Parts, Waiting Vendor, On Hold, Preventive, Corrective, Shutdown, Completed, Closed, All
Buttons and actions: New Work Order (workorder.create); open a work order
Permission needed: maintenance.view

Maintenance > Operations

Breakdowns

What it is for: Work orders list opened on the Emergency queue (emergency or breakdown type, or urgent priority)
List: columns and filters: Same columns and pills as Work Orders, Emergency selected
Buttons and actions: New Work Order; open a row
Permission needed: maintenance.view

Inspections

What it is for: Inspections planned and done against inspection templates
List: columns and filters: #, Inspection, Asset, Scheduled, Performed, Inspector, Status, Result. Filter: Planned / In Progress / Done / Failed
Buttons and actions: New Inspection (maintenance.edit); open an inspection
Permission needed: maintenance.view

Technician Jobs

What it is for: One technician's open jobs, chosen from a drop-down
List: columns and filters: #, Asset, Description, Status, Planned
Buttons and actions: Choose technician; open a job
Permission needed: maintenance.view

Downtime

What it is for: Every downtime period this year
List: columns and filters: Asset, Downtime Start, Downtime End (Running chip), Duration, Planned / Unplanned, Reason, Production Impact, Cost (cost.view)
Buttons and actions: Record Downtime (maintenance.edit)
Permission needed: maintenance.view

Maintenance > Planning

Preventive Maintenance

What it is for: Preventive plans and what falls due in the next 30 days
List: columns and filters: #, Plan Name, Type, Trigger, Interval, Assets, Next Due (overdue red), Status. Card 'Due in the next 30 days': Plan, Asset, Due, Meter (current / due), Work Order
Buttons and actions: Generate Due Work Orders (workorder.create); New Plan (plan.edit); open a plan
Permission needed: maintenance.view

Maintenance Calendar

What it is for: Jobs and due dates on a Day / Week / Month calendar
List: columns and filters: Events: Preventive, Preventive due (forecast), Corrective, Inspection, Calibration, Shutdown, Warranty end, Vendor visit, Contract expiry. Filters: technician, asset
Buttons and actions: Day / Week / Month, previous / next, Today; click an event to open the work order, plan or asset
Permission needed: maintenance.view

Workload

What it is for: Planned hours per technician for a 7-day window against 8 h per working day
List: columns and filters: Technician, Team, Jobs, Planned, Capacity, Load % (red over 100)
Buttons and actions: Choose the start date
Permission needed: maintenance.view

Shutdown Planning

What it is for: Work orders of type Shutdown
List: columns and filters: Same as Work Orders, Shutdown queue
Buttons and actions: New Work Order; open
Permission needed: maintenance.view

Meter-Based Plans

What it is for: Plans triggered by a meter (meter, runtime, distance, cycles, usage) or whichever comes first
List: columns and filters: Same as Preventive Maintenance
Buttons and actions: Generate Due Work Orders; New Plan
Permission needed: maintenance.view

Condition-Based Plans

What it is for: Plans of type Condition Based or Predictive, plus the condition rules
List: columns and filters: Plan list + card 'Condition Rules': Code, Rule, Meter, Condition, Action
Buttons and actions: Generate Due Work Orders; New Plan
Permission needed: maintenance.view

Maintenance > Assets

Assets

What it is for: The asset register (machines, HVAC, generators, IT, tools...)
List: columns and filters: Asset Code, Asset Name, Type, Category, Location, Manufacturer, Serial Number (hidden), Criticality, Status, Open WOs, Next Due, Warranty End. Filters: type, status (incl. 'Down (not working)'); search code/name/serial/barcode/manufacturer/model
Buttons and actions: New Asset (maintenance.edit); open the Asset 360
Permission needed: maintenance.view

Equipment

What it is for: Same register under a second menu name
List: columns and filters: Same as Assets
Buttons and actions: Same as Assets
Permission needed: maintenance.view

Locations

What it is for: Sites, buildings, floors, areas and rooms that assets sit in
List: columns and filters: Code, Location (full path), Kind
Buttons and actions: Add Location form (maintenance.configure only)
Permission needed: maintenance.view (view); maintenance.configure (add)

Asset Hierarchy

What it is for: Locations and the assets inside them as one tree, all expanded
List: columns and filters: Tree nodes: location / 'CODE - Name' with status
Buttons and actions: Click an asset to open it
Permission needed: maintenance.view

Meters

What it is for: All meter readings and open condition alerts
List: columns and filters: Open Condition Alerts: Asset, Alert, When, Request, Acknowledge. Meter Readings: #, Date, Meter, Previous, Reading, Unit, Source, By
Buttons and actions: Acknowledge an alert (server needs maintenance.edit); open the request; click a reading to open the asset
Permission needed: maintenance.view

Warranty

What it is for: Warranties on assets and the claims made
List: columns and filters: Warranties: Asset, Warranty Provider, Type, Start Date, End Date, Coverage, Status (Valid / Expiring within 60 days / Expired). Claims: #, Asset, Claim Reference, Work Order, Claim Status, Amount, Filed
Buttons and actions: Click a row to open the asset (add warranty / claim from the Asset 360)
Permission needed: maintenance.view

Calibration

What it is for: Register of assets that need calibrating and the calibration records
List: columns and filters: Register: Asset, Calibration Interval, Last, Next, Tolerance, Certificate, Status (Valid / Due Soon / Expired / Failed). Records: #, Asset, Performed, Measured, Result, Next Due. Status filter
Buttons and actions: Record (maintenance.calibration)
Permission needed: maintenance.view

Contracts (AMC)

What it is for: Vendor maintenance contracts: AMC, service, warranty, rental
List: columns and filters: #, Contract, Kind, Vendor, Expiry, Visits Used / Included, Response SLA, Parts / Labor, Assets, Value (cost.view), Status (active / expiring / expired / suspended / cancelled)
Buttons and actions: New Contract (maintenance.configure)
Permission needed: maintenance.view

Vendors

What it is for: Vendor visits and outside jobs
List: columns and filters: Date, Vendor, Contract, Asset, Work Order, Status, Within Contract, Cost (cost.view)
Buttons and actions: Record Visit (maintenance.edit); click a row to open its work order
Permission needed: maintenance.view

Maintenance > Parts

Spare Parts

What it is for: Every part line on every work order
List: columns and filters: Work Order, Asset, Item, Required, Reserved, Issued, Returned, Warehouse, Transfers, Cost (cost.view)
Buttons and actions: Click a row to open the work order
Permission needed: maintenance.view

Reservations

What it is for: Part lines with stock reserved
List: columns and filters: Same as Spare Parts
Buttons and actions: Open the work order
Permission needed: maintenance.view

Consumption

What it is for: Part lines with stock issued
List: columns and filters: Same as Spare Parts
Buttons and actions: Open the work order
Permission needed: maintenance.view

Part Requirements

What it is for: Part lines on open work orders
List: columns and filters: Same as Spare Parts
Buttons and actions: Open the work order
Permission needed: maintenance.view

Reorder Alerts

What it is for: Per product and warehouse: what open jobs still need against free stock
List: columns and filters: Item, Warehouse, Needed, Available, Shortage (largest first)
Buttons and actions: None (raise the RFQ from the work order)
Permission needed: maintenance.view

Maintenance > Costs

Maintenance Costs

What it is for: The single maintenance cost ledger for a date range
List: columns and filters: Total AED and entry count strip; Date, Asset, Category, Source, Description, Vendor, Amount. From / To dates (default 1 Jan to today)
Buttons and actions: Add Cost; click a row to open its work order
Permission needed: maintenance.cost.view

Cost by category

What it is for: The ledger filtered to one category
List: columns and filters: Same as Maintenance Costs
Buttons and actions: Add Cost
Permission needed: maintenance.cost.view

Asset Lifecycle Cost

What it is for: Purchase + maintenance = lifecycle cost per asset (children included)
List: columns and filters: Asset, Purchase, Labor, Parts, Vendor, Downtime, Other (other+travel+tools), Lifecycle Cost
Buttons and actions: Click a row to open the asset
Permission needed: maintenance.cost.view

Maintenance > Reports

Asset Maintenance History

What it is for: Work orders created in the period
List: columns and filters: number, asset, issue, type, status, technician, planned/actual finish, total cost (cost.view). From/To dates
Buttons and actions: Export CSV
Permission needed: maintenance.view

Work Order Summary

What it is for: Count of work orders by status and type
List: columns and filters: status, type, count
Buttons and actions: Export CSV
Permission needed: maintenance.view

Preventive Maintenance report

What it is for: Work orders generated from plans in the period
List: columns and filters: As Asset Maintenance History
Buttons and actions: Export CSV
Permission needed: maintenance.view

Overdue Work Orders

What it is for: Open jobs whose planned finish has passed (ignores the dates)
List: columns and filters: As Asset Maintenance History
Buttons and actions: Export CSV
Permission needed: maintenance.view

Downtime report

What it is for: Downtime periods overlapping the period + KPI strip
List: columns and filters: asset, started_at, ended_at, hours, planned, reason, production impact, cost (cost.view); KPI tiles MTBF, MTTR, Availability, Downtime, Preventive / Schedule Compliance, Emergency Work, Repeat Failure
Buttons and actions: Export CSV
Permission needed: maintenance.view

Failure Analysis

What it is for: Failures counted by failure code and root cause + KPI strip
List: columns and filters: failure, root_cause, count
Buttons and actions: Export CSV
Permission needed: maintenance.view

MTBF

What it is for: Mean time between failures per asset + KPI strip
List: columns and filters: asset, failures, repairs, downtime_hours, mtbf_hours
Buttons and actions: Export CSV
Permission needed: maintenance.view

MTTR

What it is for: Mean time to repair per asset + KPI strip
List: columns and filters: asset, failures, repairs, downtime_hours, mttr_hours
Buttons and actions: Export CSV
Permission needed: maintenance.view

Parts Consumption

What it is for: Quantity and cost of parts issued per product
List: columns and filters: product, quantity, jobs, cost
Buttons and actions: Export CSV
Permission needed: maintenance.cost.view

Maintenance Costs report

What it is for: Cost per asset by category
List: columns and filters: asset, labor, parts, vendor, travel, tools, downtime, other, total
Buttons and actions: Export CSV
Permission needed: maintenance.cost.view

Technician Utilization

What it is for: Hours logged per technician against 8 h per working day
List: columns and filters: name, jobs, hours, capacity, utilization
Buttons and actions: Export CSV
Permission needed: maintenance.view

Vendor Costs

What it is for: Vendor-category costs per vendor
List: columns and filters: vendor, amount
Buttons and actions: Export CSV
Permission needed: maintenance.cost.view

Warranty report

What it is for: All warranties with their state (ignores the dates)
List: columns and filters: asset, provider, coverage, start_date, end_date, state
Buttons and actions: Export CSV
Permission needed: maintenance.view

Calibration report

What it is for: The calibration register (ignores the dates)
List: columns and filters: code, name, last, next, status, certificate
Buttons and actions: Export CSV
Permission needed: maintenance.view

Inspection report

What it is for: Inspections created in the period
List: columns and filters: number, name, asset, scheduled_on, performed_at, status, result
Buttons and actions: Export CSV
Permission needed: maintenance.view

Maintenance > Configuration

Asset Types

What it is for: List used by the asset Type drop-down (15 seeded: Machine, HVAC, Generator ...)
List: columns and filters: Code, Name, Arabic, Active (tick box)
Buttons and actions: Add (Code, Name, Arabic Name); switch Active on/off
Permission needed: maintenance.configure

Asset Categories

What it is for: Asset Category list (8 seeded: Air Conditioner, Chiller, Diesel Generator ...)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Add; Active
Permission needed: maintenance.configure

Maintenance Types

What it is for: The 11 fixed maintenance types (rename / switch off only; no Add)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Active
Permission needed: maintenance.configure

Maintenance Teams

What it is for: Teams of technicians
List: columns and filters: Code, Team, Leader, Technicians (active count), Active
Buttons and actions: New; click a row to edit
Permission needed: maintenance.configure

Technicians

What it is for: Employees who do maintenance work
List: columns and filters: Employee, Maintenance Team, Skills, Certification, Shift, Availability, Hourly Cost (cost.view), Active
Buttons and actions: New; click to edit
Permission needed: maintenance.configure

Work Order Statuses

What it is for: Read-only explanation of the 11 fixed statuses
List: columns and filters: Status, Meaning
Buttons and actions: None
Permission needed: maintenance.configure

Inspection Templates

What it is for: Reusable checklists (4 seeded: Daily, Safety, Pre-Start, Annual)
List: columns and filters: Code, Template, Frequency, Checks
Buttons and actions: New Template; click to edit
Permission needed: maintenance.configure

Failure Codes

What it is for: Failure code list (8 seeded: ELEC, MECH, LEAK ...)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Add; Active
Permission needed: maintenance.configure

Root Cause Codes

What it is for: Root cause list (7 seeded: NO_PM, WEAR ...)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Add; Active
Permission needed: maintenance.configure

Meter Types

What it is for: The 8 fixed meter types with unit (no Add)
List: columns and filters: Code, Name, Arabic, Unit, Active
Buttons and actions: Active
Permission needed: maintenance.configure

Warranty Types

What it is for: Warranty type list (Manufacturer, Extended, Vendor, Service)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Add; Active
Permission needed: maintenance.configure

Calibration Settings

What it is for: Same settings form as Maintenance Settings with a note about per-asset calibration
List: columns and filters: Settings form
Buttons and actions: Save
Permission needed: maintenance.configure

Cost Categories

What it is for: The 7 fixed cost categories (no Add)
List: columns and filters: Code, Name, Arabic, Active
Buttons and actions: Active
Permission needed: maintenance.configure

Alert Rules

What it is for: Condition rules: a meter reading past a threshold raises an alert (and a request)
List: columns and filters: Code, Rule, Asset / Category, Meter, Condition, Action, Active
Buttons and actions: New; click to edit
Permission needed: maintenance.configure

IoT Sensors

What it is for: Sensor codes that adapters post readings with (POST .../maintenance/sensors/ingest)
List: columns and filters: Code, Sensor, Asset, Adapter, External Ref, Active
Buttons and actions: New; click to edit
Permission needed: maintenance.configure

Maintenance Settings

What it is for: Company switches and rates for maintenance
List: columns and filters: Settings form (see Fields)
Buttons and actions: Save
Permission needed: maintenance.configure

Assets > open an asset

Asset 360

What it is for: Everything about one asset: hero figures, ten tabs, quick actions
List: columns and filters: Hero: code, status, name, path, chips; figures Open WOs, Due Soon, Total Downtime, Total Cost YTD (cost.view), Warranty, Last Meter Reading. Tabs: Overview, Work Orders, Maintenance Plans, Inspections, Meter Readings, Parts, Downtime, Costs (cost.view), Documents, History. Rail: image and QR, Key Metrics, Warranty Information, Quick Actions
Buttons and actions: Edit/Save/Discard, Generate QR, Create Work Order, Create Request, Schedule Maintenance, More (Log Meter Reading, Add Meter, Record Downtime, Add Warranty, Create Warranty Claim, Record Calibration, Maintenance Assistant, New Child Asset, Open in Asset Hierarchy), Print Asset Card, change picture, pager
Permission needed: maintenance.view (open); maintenance.edit (edit)

Work Orders > open a work order

Work order record

What it is for: One job on the document shell with stage rail Draft > Approved > Scheduled > In Progress > Completed > Closed
List: columns and filters: Header (collapsible): asset, location, type, priority, criticality, team, technician, planned, actual, estimated vs worked, source, vendor/PO, project, downtime, hold reason. Smart buttons: Asset, Parts, Purchase Orders, Inspections, Downtime, Costs (cost.view), Documents, History. Tabs: Overview, Tasks, Parts, Labor, Inspections, Readings, Costs (cost.view), Documents, History
Buttons and actions: Start, Resume, Pause, Complete, Close, Assign; More: Approve, Schedule, Waiting for Parts, Waiting for Vendor, Create Purchase Order, Failure Analysis, Record Downtime, New Inspection, Log Meter Reading, Add Cost, Reopen, Cancel Work Order; Print; pager
Permission needed: Each action has its own permission (see Security)

Maintenance Requests > open a request

Request record

What it is for: One request with rail New > Review > Approved > Work Order Created > Closed
List: columns and filters: Asset, Priority, Severity, Maintenance Type, Source (+ref), Requested By, Location, Reported, Decided (by, when, note), description, History
Buttons and actions: Review, Approve, Create Work Order, Reject (reason), Close; smart buttons Asset and Work Order
Permission needed: maintenance.request.approve (decide); maintenance.workorder.create (convert)

Preventive Maintenance > open a plan

Plan record

What it is for: One preventive plan
List: columns and filters: Tabs: Overview (trigger, every, lead time, estimated labour, priority, revision, instructions, checklist, default parts), Assets (last done, next due, next meter, open job), Work Orders
Buttons and actions: Generate Due, Generate Next Now (workorder.create), Deactivate / Activate (plan.edit)
Permission needed: maintenance.view

Inspections > open an inspection

Inspection record

What it is for: Answer an inspection checklist
List: columns and filters: #, Check (with min-max unit for measurements), Response, Note, pass/fail mark
Buttons and actions: Save, Complete Inspection (maintenance.edit, while not done); smart buttons Asset and Request
Permission needed: maintenance.view

Administration > Applications

Maintenance app configuration

What it is for: Company feature switches and field rules for Maintenance
List: columns and filters: Features: Requests and work orders (always on), Inspections, Calibration, Warranty and claims, Service contracts and vendor visits, Meters and condition monitoring. Fields: Asset manufacturer, Asset serial number, Request location, Warranty reference, Calibration certificate (each Normal / Hidden / Required)
Buttons and actions: Switch a feature on/off; set a field rule
Permission needed: Company administrator

Updated 3 October 2026